Nero disk quality test with hp 640i

I just got the HP 640i and the nero disk quality test wont work
anyone know why? thanks

First we need to figure out what drive you have.
What is the firmware version ?

2nd the HP firmware might not support it.
3rd Nero CD-DVD Speed might need to be updated. Do you have the newest 3.80 ?

I got firmware ES04 and yes i use Nero CD-DVD Speed 3.80