Hello. I am trying to use Nero CD-DVD Speed 18.104.22.168 on a windows xp sp2 3.0ghz 1GB ram machine.
In my Device Manager under DVD/CD-ROM Drives I had two â€œbogusâ€ drives and my physical drive. I assumed these were some sort of virtual drive. At one point I had Alcohol 120% and Daemon tools installed on this machine (among various other applications â€“ but no others for which I knowingly created virtual drives). Alcohol and Daemon tools may not have been properly uninstalled. So I reinstalled the applications and uninstalled them properly in hopes of removing these virtual drives. This worked for Alcohol, but not for Daemon. So now, I have just one â€œbogusâ€ drive (it could be virtual, I have no clue other than I know it is not physical) and my physical drive. In my Device Manager under DVD/CD-ROM Drives it says,
â€œGeneric DVD-ROM SCSI CdRom Deviceâ€
â€œLITE-ON DVDRW LDW-811Sâ€
For the first one I have no clue what it is, for the second one that is my physical DVD drive (set to master and the only drive on the ribbon and in the computer).
When I start up cdspeed.exe (the Nero program), it only shows me one drive in the pull down list. This is the Generic DVD-ROM drive. It does not show me the physical drive.
I am able to use the physical drive for CDs, DVDs, and data. The DVD drive seems to be working just fine. I have tried using other DVD drives as well, but the same issue persists. Why wonâ€™t the physical drive show up in Nero? I suspect it has something to do with this virtual drive. If so, how do I remove this virtual drive? I tried uninstalling the driver for the virtual device, it just gets reinstalled on the next boot up. I tried disabling the device. However, no matter what I changed Nero still only saw this â€œGeneric DVD-ROMâ€ drive...
I am out of ideas. Any help would be much appreciated. Thanks in advance.