I am currently using Nero CD-DVD Speed 220.127.116.11*, which was installed as part of Nero 7 (Nero Home Essentials SE). I am running Windows XP Home SP 3, with a Liteon DVD-ROM.
When using ScanDisc and using the “C1/C2 - PI/PO test” option, at the end of the test the software crashes with this error:
"Nero CD-DVD Speed 18.104.22.168
Nero CD - DVD Speed has encountered a problem and needs to close. We are sorry for the inconvenience."
I’ve tried this several times and got the same error each time.
Could you please advise why this happens and how to fix it? Is this a known problem?
- I have used the auto-update in the software to upgrade my Nero Setup a few days ago. This has updated Nero CD-DVD Speed to 22.214.171.124, but the problem is still persisting.