Nero burns CDs but not DVDs

Using version 6.3.1.25 & XP service pack 2.

Noticed this first with DVD Shrink after SP2 was installed.

Removed SP2 but still not satisfaction. Reinstalled Nero, no good with DVDs at all (hadn’t tried a CD at this point).

Reinstalled SP2 & some other DVD burning software, the alternative software worked fine, so my burner is fine.

Tried burning a CD with Nero & that worked fine.

Still can’t burn a DVD though. As soon as I click burn (with say Nero Express), it just blanks the page & opens & closes the drive, but no error messages are received.

Sorry if that’s not more descriptive. Thanks in advance for any & all help

Does it open the first burnibg window (caching files hit 100%) then it just hangs-coz i have that same problem.

When using the one-click back-up mode in Shrink, that’s what it does, writes to cache but not to the DVD.

With just writing to the DVD using Nero outright, as soon as I hit “finished” when using the “add files”, it fails to work then. Makes a few noises of the drive spinning, spits out the DVD, takes it back in, spins a few times more. Spits it out & THEN comes up with the “burn” screen & button. Closing the tray once more, it writes to the cache successfully (see error report below), spits out the tray, closes it & then ends with an error message this time, print out of which is below.

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=2.0.1.59, size=160016 bytes, created 21/10/2004 3:02:40 PM
ahead WinASPI: File ‘C:\Program Files\Ahead\Nero\Wnaspi32.dll’: Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 5:33:44 PM
Nero version: 6.3.1.25 (Nero Express)
Recorder: <DVDRW IDE1008> Version: 0052 - HA 2 TA 0 - 6.3.1.25
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TOSHIBA DVD-ROM SD-C2612>Version: 1911 - HA 1 TA 0 - 6.3.1.25
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IC25N030ATMR04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-C2612 D: CDRom0
DVDRW IDE1008 E: CDRom2

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 32505856 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 190MB (195568kB)
Free physical memory: 32MB (32960kB)
Memory in use : 83 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

22.10.2004
ISO compilation
9:42:03 PM #1 Text 0 File Isodoc.cpp, Line 6083
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

9:42:03 PM #2 Text 0 File Reader.cpp, Line 126
Reader running

9:42:03 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

9:42:04 PM #4 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media

9:42:04 PM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1113327 (247:24.27, 2174MB)

9:42:04 PM #6 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

9:42:04 PM #7 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: DVDRW IDE1008, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

9:42:04 PM #8 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:42:04 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1113328 (1113328) = #1113328/247:24.28
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1113328 blocks [DVDRW IDE1008 ]
--------------------------------------------------------------

9:42:07 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [DVDRW IDE1008 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2280095744, ISRC “”
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1113328 | lead-out | 1 | 0x00 | 0x41

9:42:10 PM #11 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

9:42:12 PM #12 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.

9:42:12 PM #13 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

9:42:12 PM #14 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 4x (5,540 KB/s)

9:42:12 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:42:12 PM #16 Text 0 File Cdrdrv.cpp, Line 8230
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: F01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16…63]:
00 00 01 43 4D 43 20 4D - 41 47 00 46 30 31 00 38 …CMC.MAG.F01.8
23 54 37 10 02 48 71 02 - 8C 69 16 16 0B 0B 0A 0A #T7…Hq…i…
01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 …

9:43:15 PM #17 CDR -1207 File DVDR.cpp, Line 4509
Book Type automatically set to: DVD-ROM

9:43:15 PM #18 SCSI -1196 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x04227000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x02
CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x3A 0x02

9:43:15 PM #19 SCSI -1196 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x04227000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x02
CDB Data: 0x52 0x01 0x00 0x00 0x00 0xFF 0x00 0x00 0x1C 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x3A 0x02

9:43:15 PM #20 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 7:14,279 (434279ms) -> OK

9:43:15 PM #21 Text 0 File DVDPlusRW.cpp, Line 628
Start write address at LBA 0
DVD high compatibility mode: No

9:43:15 PM #22 CDR -1196 File ThreadedTransferInterface.cpp, Line 1614
Disc not present - tray open

9:43:15 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614
Could not perform start of Disc-at-once

9:43:15 PM #24 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

9:43:15 PM #25 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 4x (5,540 KB/s)

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.02.62a, size=20016 bytes, created 28/10/2003 8:02:00 PM (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 4/08/2004 3:59:42 PM (Adapter driver for src)