Nero Burning ROM problem

I can’t explain it another way. It just won’t burn. When I try to burn an image to disc, I get this:

Note the lack of templates on the left side.

After I click “New” I get this:

No error log is created, because it never gets to burning. I sent to Nero for help, and they never replied. Can anybody help?

Welcome to the forum :slight_smile:

To exclude a software problem, can you try to burn an image with another soft? Try to use ImgBurn