Nero burn failure

I have been using Nero for a while, with good results.

Suddenly it has stopped working for me.

Everything is fine until I try to burn the image onto DVD-R using Nero Burning ROM. Every time is fails, at between 60% and 93% completed.

I’ve tried:

Removing Roxio, and all remnants;
Defrag;
Nero clean and register…;
Reinstalled Nero

Nero is now seriously p***ng me off!

If anyone has any other ideas…

I now have all the coasters I will ever need!

Hope this helps:

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.71 (0002), size=45056 bytes, created
17/07/2002 09:03:20
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’:
Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 19:18:06
Nero version: 6.3.1.6
Recorder: <SONY DVD RW DW-U12A> Version: 2.0e - HA 1 TA 0 -
6.3.1.6
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <PIONEER DVD-ROM DVD-120R>Version: 1.20 - HA 1 TA 1 -
6.3.1.6
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600BB-22DAA0 atapi Port 0 ID 0
DMA: On
CdRomPeripheral : SONY DVD RW DW-U12A atapi Port 1 ID 0
DMA: On
CdRomPeripheral : PIONEER DVD-ROM DVD-120R atapi Port 1 ID 1
DMA: On

=== CDRom-Device-Map ===
SONY DVD RW DW-U12A F: CDRom0
PIONEER DVD-ROM DVD-120R G: CDRom1

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523804kB)
Free physical memory: 205MB (210500kB)
Memory in use : 59 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

18.3.2004
UDF/ISO compilation
22:45:28 #1 Phase 112 File dlgbrnst.cpp, Line 1841
DVD-Video files reallocation started

22:45:28 #2 Phase 114 File dlgbrnst.cpp, Line 1841
DVD-Video files reallocation completed (no file modified)

22:45:28 #3 Text 0 File Isodoc.cpp, Line 6062
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

22:45:28 #4 Phase 111 File dlgbrnst.cpp, Line 1841
DVD-Video files sorted

22:45:28 #5 Text 0 File Reader.cpp, Line 118
Reader running

22:45:28 #6 Text 0 File Writer.cpp, Line 124
Writer SONY DVD RW DW-U12A running

22:45:28 #7 ISO9660GEN -11 File geniso.cpp, Line 3898
First writeable address = 0 (0x00000000)

22:45:28 #8 ISO9660GEN -11 File geniso.cpp, Line 3898
First writeable address = 0 (0x00000000)

22:45:28 #9 Text 0 File Burncd.cpp, Line 3198
Turn on Disc-at-once, using DVD media

22:45:29 #10 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1252879 (278:25.04, 2447MB)

22:45:29 #11 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

22:45:29 #12 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: SONY DVD RW DW-U12A, Media type: DVD-R
Disc Manufacturer: SONY -
Disc Application Code: 64, Disc Physical Code: 193

22:45:29 #13 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================

22:45:29 #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1252880 (1252880) = #1252880/278:25.5
relocatable, disc pos for caching/writing not required/required, no
patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length
1252880 blocks [SONY DVD RW DW-U12A ]
--------------------------------------------------------------

22:45:29 #15 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [SONY DVD RW DW-U12A ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0
2565898240, ISRC “”
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1252880 | lead-out | 1 | 0x00 | 0x41

22:45:29 #16 Phase 24 File dlgbrnst.cpp, Line 1841
Caching of files started

22:45:29 #17 Text 0 File Burncd.cpp, Line 4214
Cache writing successful.

22:45:29 #18 Phase 25 File dlgbrnst.cpp, Line 1841
Caching of files completed

22:45:29 #19 Phase 32 File dlgbrnst.cpp, Line 1841
Simulation started at 2x (2,760 KB/s)

22:45:29 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2342
Verifying disc position of item 0 (relocatable, disc pos, no patch infos,
orig at #0): write at #0

22:45:29 #21 Text 0 File dlgbrnst.cpp, Line 1699
Set remaining time: 15:49,531 (949531ms) -> OK

22:45:29 #22 Text 0 File DVDR.cpp, Line 1619
Recording mode: Sequential Recording Mode

22:45:29 #23 Text 0 File Mmc.cpp, Line 19864
Set BUFE: Power-Burn -> ON

22:45:29 #24 Text 0 File DVDR.cpp, Line 1760
Start write address at LBA 0
DVD high compatibility mode: Yes

22:45:29 #25 Text 0 File Cdrdrv.cpp, Line 8002
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer
Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW,
DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

22:45:32 #26 Text 0 File Cdrdrv.cpp, Line 1289
22:45:32.437 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #27 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.046 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #28 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.656 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #29 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.687 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #30 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.734 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #31 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.781 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #32 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.828 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #33 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.875 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #34 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.921 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:46:15 #35 Text 0 File Cdrdrv.cpp, Line 1289
22:46:15.968 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:47:29 #36 Text 0 File Cdrdrv.cpp, Line 1289
22:47:29.515 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:48:43 #37 Text 0 File Cdrdrv.cpp, Line 1289
22:48:43.968 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:48:44 #38 Text 0 File Cdrdrv.cpp, Line 1289
22:48:44.000 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:49:58 #39 Text 0 File Cdrdrv.cpp, Line 1289
22:49:58.484 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:51:12 #40 Text 0 File Cdrdrv.cpp, Line 1289
22:51:12.968 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:51:13 #41 Text 0 File Cdrdrv.cpp, Line 1289
22:51:13.000 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:52:27 #42 Text 0 File Cdrdrv.cpp, Line 1289
22:52:27.484 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:53:42 #43 Text 0 File Cdrdrv.cpp, Line 1289
22:53:42.000 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:54:56 #44 Text 0 File Cdrdrv.cpp, Line 1289
22:54:56.500 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:56:11 #45 Text 0 File Cdrdrv.cpp, Line 1289
22:56:11.000 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:56:11 #46 Text 0 File Cdrdrv.cpp, Line 1289
22:56:11.031 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:57:25 #47 Text 0 File Cdrdrv.cpp, Line 1289
22:57:25.546 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:58:40 #48 Text 0 File Cdrdrv.cpp, Line 1289
22:58:40.093 - SONY DVD RW DW-U12A\H1 T0 : Queue again later

22:58:51 #49 SCSI -1135 File Cdrdrv.cpp, Line 1437
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03590000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x08
CDB Data: 0x2A 0x00 0x00 0x0F 0x82 0xE0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF1 0x00 0x03 0x00 0x0F 0x7A 0x10 0x12
0x00 0x00 0x00 0x00 0x0C 0x08

22:58:51 #50 CDR -1135 File Writer.cpp, Line 304
Write error

22:58:51 #51 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

22:58:51 #52 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

22:58:51 #53 Text 0 File DVDR.cpp, Line 1970
EndDAO: Last written address was 1016543

22:58:51 #54 Text 0 File dlgbrnst.cpp, Line 1699
Set remaining time: 0:00,000 (0ms) -> OK

22:58:51 #55 Text 0 File dlgbrnst.cpp, Line 1699
Set remaining time: 0:00,000 (0ms) -> OK

22:58:51 #56 Phase 34 File dlgbrnst.cpp, Line 1841
Simulation failed at 2x (2,760 KB/s)

Existing drivers:
File ‘Drivers\CDRALW2K.SYS’: Ver=6.0.0.139 , size=24839 bytes, created
18/12/2002 09:27:18
File ‘Drivers\ASPI32.SYS’: Ver=4.71 (0002) built by: WinDDK, size=16512
bytes, created 17/07/2002 08:05:10
File ‘Drivers\PXHELP20.SYS’: Ver=2.02.60a, size=17232 bytes, created
27/08/2003 02:02:00 (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.1135 (xpsp2.020921-0842), size=87040
bytes, created 24/10/2002 23:59:48 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs :
0 (Security Option)

Hello,

Nero is reporting a “Write Error”. A number of things can casue a write error. Communication issue, Poor Media, out dated drivers and old firmware.

First run the Roxio Zapper on your system to remove the remains of the Roxio install. Use the following link below.
http://www.microadvantage.net/downloads/zapper60.zip

Next update the firmware for you Sony DVD recorder. Check the Sony web site.

Also upgrade your IDE controller drivers. Try upgrading or download.

Do you have Intel Accelerator program on your system? If yes, remove it and install the MS drivers.

Best

Darrick

Thanks for that. Tried but failed.

I’m starting to suspect I might actually have a hardware rather than software problem. I tried burning a DVD using Click-to-DVD, and got a burn failure. I then did a CD using Steinberg Clean 4.0 last night, and it failed, twice.

Does anyone know of a definitive way of checking whether my problem is hardware, other than buying a new drive?

Several things come to mind.

Firstly, the log shows that you have both a Roxio and a Prassi/Veritas driver hanging around in the system. Though it’s far from ideal, if you can’t get rid of them any other way (such as by uninstalling software using Add/Remove Programs) then, as an Administrator, first make a System Restore point. Then launch the Registry Editor (Start -> Run, regedit), go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318} and look at the UpperFilters and/or LowerFilters values if they’re present. Remove any references to cdralw2k and pxhelp20 - if you remove all entries in a filters value, delete the appropriate UpperFilters and/or LowerFilters value. Reboot.

Secondly - unless you need Adaptec ASPI, it can interfere with things and is best done away with. Nero doesn’t need it (if you need to burn as a non-Administrator, use Nero BurnRights). Look at my second post in this thread for more information on the problems I had with Adaptec ASPI and how I removed it.

Both those should tidy up your software environment. At that point I’d try simulating again. As Darrick says, you should also try the Microsoft IDE drivers if you’re not already using them (Intel Application Accelerator can cause problems with optical drives).

Your actual error is Sense Code 3 (medium error), Code 0x0C, Qual 0x08. I haven’t got any information on what 0x0C/0x08 specifically means - but Code 0x0C is some kind of write error.

David