Nero BackitUp won't auto-erase DVDRWs

Using latest version of Nero BackitUP (1.2.0.2), when I set the tickbox to auto-erase DVD+RW disks it remembers the setting of the tickbox but seems to ignore it and still comes up with the message that the disk is not empty, do I want to erase it!

Anyone got any ideas? I’ve spoken to Nero techsupport but they just asked for the infotool printout which is of no use for this problem whatsoever.

Cheers

Hellraiser…>

Same prob.
the only method that works for us:

  1. uninstall nero
  2. use the clean tool (ftp://ftp9.nero.com/attach/General-CleanTool.zip)
  3. reinstall nero
  4. create a new job.

… and done.

hope it helps

flu