Installed Nero 8 at a clients house for him and than updated… The updater requires uninstalling the retail first which the stupid thing deleted the help manuals! So I than go and download the help files and they don’t extract to the proper directories! I gave up attempting to install the manuals when I figured out I would have to figure out where each one goes manually and install them manually especially since next update will probably just delete them again
So I finally told the client take that crap software back because he will be stuck with the old version if he doesn’t want to lose his manuals. So for the first time I had to recommend to a client to go get Roxio at least it has manuals and doesn’t lose them on updates!
I swear the developers of Nero are total incompetents! Majority of users need their help files and manuals and wouldn’t know how to put them in the right directory! And why the hell is the Nero 8 updater deleting the manuals on uninstall? Nero 7 didn’t I could do a retail CD install than update and still have all the manuals where they were suppose to be. Nero 8 is total and utter crap for the average user since the manuals are not to be included with the program.