Nero 8 is driving me nuts

vbimport

#1

1st post on your forum. I know most who read this are developers but I thought someone may have some experience with this issue.

Nero is driving me nuts; I need help fast!
I’m not sure which version of Nero 8 I was running but it worked fine until I did an update. I like using Nero Vision because I could create & burn AVCHD DVDs that play on my Blu-ray player (Panasonic DMP-BD30K. Other AVCHD DVD burning software created incompatible disc but Vision works.)

Then along comes Nero 8 update 8.3.6.0. Now, Nero Vision & Nero Showtime crash without explanation. Once any file format is dropped into Nero Vision all seems OK until I go to Next or try to edit the clip, then the program just disappears, without an error window, nothing, just gone. But, this problem occurs with all DVDs; SD mpeg2 data, too.

I’ve used Nero’s General Cleanup Tool to uninstall. Downloaded the update again, turned off all anti-virus & installed without success.

Here’s how it reads in Nero8 Visionlog for a AVCHDCompilation;

[08:59:38] NeroVision Log created (Date: 11/18/2008)
[08:59:38] NeroVision Processors: 2 (Intel)
[08:59:38] NeroVision OS: Windows XP Home Edition
[08:59:38] GCCore Detected DirectX Version 9 or higher
[08:59:38] GCCore Detected DirectX Version: 9.0c
[08:59:38] AMCUIBase Loading standard buttons from ‘C:\Program Files\Nero\Nero8\Nero Vision\Buttons’…
[08:59:38] AMCDocBase Nero3D interface version is 500
[08:59:38] ExpressUI Running Nero Vision Version: 5.3.9.0
[08:59:38] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:38] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[08:59:39] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:39] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[08:59:39] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:39] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[08:59:47] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:47] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[08:59:47] NeroVision <BDEngine.dll> INFO BD.AVCHDCompilation - CAVCHDCompilation()
[08:59:47] NeroVision <BDEngine.dll> INFO BD.BDMVCompiltation - CBDMVCompilation()
[08:59:47] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:47] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[08:59:47] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[08:59:47] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[09:00:03] AMCUIBase Asset created by user: class AVFileAsset
[09:00:03] AMCUIBase - file paths: 1, first = ‘j:\DVD A5 Video\AVCHD TEST.m2ts’)
[09:00:03] NeroVision <BDEngine.dll> INFO BD.AVCHDCompilation - CAVCHDCompilation()
[09:00:03] NeroVision <BDEngine.dll> INFO BD.BDMVCompiltation - CBDMVCompilation()
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 905109
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 941672673 bytes
[09:00:03] NeroVision multiplexed size : 1165197304 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 0.04 | 1808
[09:00:03] NeroVision | 1 | 0 | 1 | 0.00 | 0
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 3702784 bytes
[09:00:03] NeroVision multiplexed size : 4580432 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 311511
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 333828673 bytes
[09:00:03] NeroVision multiplexed size : 413390380 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 259894
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 280972673 bytes
[09:00:03] NeroVision multiplexed size : 348015824 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 0.04 | 1808
[09:00:03] NeroVision | 1 | 0 | 1 | 0.00 | 0
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 3702784 bytes
[09:00:03] NeroVision multiplexed size : 4580432 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 0.04 | 1808
[09:00:03] NeroVision | 1 | 0 | 1 | 0.00 | 0
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 3702784 bytes
[09:00:03] NeroVision multiplexed size : 4580432 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 259894
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 280972673 bytes
[09:00:03] NeroVision multiplexed size : 348015824 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 1085769
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 1126668674 bytes
[09:00:03] NeroVision multiplexed size : 1394008156 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 312285
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 334621513 bytes
[09:00:03] NeroVision multiplexed size : 414370988 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 311511
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 333828673 bytes
[09:00:03] NeroVision multiplexed size : 413390380 bytes
[09:00:03] NeroVision <BDEngine.dll> INFO BD.AVCHDCompilation - CAVCHDCompilation()
[09:00:03] NeroVision <BDEngine.dll> INFO BD.BDMVCompiltation - CBDMVCompilation()
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 528.56 | 311511
[09:00:03] NeroVision | 1 | 0 | 1 | 528.56 | 12685
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 333828673 bytes
[09:00:03] NeroVision multiplexed size : 413390380 bytes
[09:00:03] NeroVision Estimate Size
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision | 0 | 0 | 1 | 0.04 | 1808
[09:00:03] NeroVision | 1 | 0 | 1 | 0.00 | 0
[09:00:03] NeroVision ±------±-----±-------±---------±--------
[09:00:03] NeroVision total data size : 3702784 bytes
[09:00:03] NeroVision multiplexed size : 4580432 bytes
[09:00:03] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[09:00:03] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[09:00:03] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[09:00:03] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[09:00:03] MMTools SourceBuilder: building j:\DVD A5 Video\AVCHD TEST.m2ts video/0
[09:00:03] MMTools SourceBuilder: — used source filters —
[09:00:03] MMTools {E436EBB5-524F-11CE-9F53-0020AF0BA770} - File Source (Async.)
[09:00:03] MMTools {1B079345-4571-495B-9208-EE14570E1A2E} - Nero Splitter
[09:00:03] MMTools {F8777E65-5755-4E49-9237-8D98F0C2499F} - Nero Video Decoder
[09:00:03] MMTools SourceBuilder: file type MPEG2 - video
[09:00:03] MMTools --------------------
[09:00:09] MMTools SourceBuilder: building c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi audio/0
[09:00:09] MMTools SourceBuilder: failed to build c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi audio: 0x8004025d -
[09:00:09] MMTools SourceBuilder: building c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi video/0

And here’s one using Mpeg2 SD video;

[15:15:37] NeroVision Log created (Date: 11/18/2008)
[15:15:39] NeroVision Processors: 2 (Intel)
[15:15:39] NeroVision OS: Windows XP Home Edition
[15:15:40] GCCore Detected DirectX Version 9 or higher
[15:15:40] GCCore Detected DirectX Version: 9.0c
[15:15:40] AMCUIBase Loading standard buttons from ‘C:\Program Files\Nero\Nero8\Nero Vision\Buttons’…
[15:15:43] AMCDocBase Nero3D interface version is 500
[15:15:44] ExpressUI Running Nero Vision Version: 5.3.9.0
[15:15:46] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[15:15:46] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[15:15:47] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[15:15:47] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[15:15:47] NeroVision <BDEngine.dll> INFO BD - Running BDEngine FileVersion: 5.5.19.0 ProductVersion: 1.5.5.1
[15:15:47] NeroVision <BDEngine.dll> INFO BD - InitializeEngine: NeroAPIGlue module (8.3.6.0) attached
[15:15:51] DVDEngine C:\PROGRAM FILES\NERO\NERO8\NERO VISION\DVDENGINE.DLL
[15:15:51] DVDEngine Product Version: 5.3.2.16, File Version: 5.3.2.16, Interface Version: 4.11.0.1
[15:15:52] DVDEngine C:\PROGRAM FILES\NERO\NERO8\NERO VISION\DVDENGINE.DLL
[15:15:52] DVDEngine Product Version: 5.3.2.16, File Version: 5.3.2.16, Interface Version: 4.11.0.1
[15:15:52] DVDEngine C:\PROGRAM FILES\NERO\NERO8\NERO VISION\DVDENGINE.DLL
[15:15:52] DVDEngine Product Version: 5.3.2.16, File Version: 5.3.2.16, Interface Version: 4.11.0.1
[15:15:52] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession
[15:15:52] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession
[15:15:52] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
[15:15:52] DVDEngine …Application service registered…
[15:15:52] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
[15:15:52] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
[15:15:52] DVDEngine …Application service registered…
[15:15:52] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
[15:15:56] AMCUIBase Setting ‘ENU’ as Nero File Dialog language
[15:16:20] AMCUIBase Asset created by user: class AVFileAsset
[15:16:20] AMCUIBase - file paths: 1, first = ‘j:\DVD A5 Video\AVCHD SD MC.mpg’)
[15:16:20] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback
[15:16:20] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback
[15:16:20] DVDEngine BEGIN: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl
[15:16:20] DVDEngine END: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl
[15:16:21] DVDEngine C:\PROGRAM FILES\NERO\NERO8\NERO VISION\DVDENGINE.DLL
[15:16:21] DVDEngine Product Version: 5.3.2.16, File Version: 5.3.2.16, Interface Version: 4.11.0.1
[15:16:21] DVDEngine C:\PROGRAM FILES\NERO\NERO8\NERO VISION\DVDENGINE.DLL
[15:16:21] DVDEngine Product Version: 5.3.2.16, File Version: 5.3.2.16, Interface Version: 4.11.0.1
[15:16:21] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession
[15:16:21] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession
[15:16:21] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
[15:16:21] DVDEngine …Application service registered…
[15:16:21] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
[15:16:21] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
[15:16:21] DVDEngine …Application service registered…
[15:16:21] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
[15:16:21] NeroVision Estimate Size
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision | 0 | 0 | 1 | 0.04 | 224
[15:16:21] NeroVision | 1 | 0 | 0 | 0.04 | 0
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision total data size : 458753 bytes
[15:16:21] NeroVision multiplexed size : 475136 bytes
[15:16:21] NeroVision Estimate Size
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision | 0 | 0 | 1 | 5.00 | 5107
[15:16:21] NeroVision | 1 | 0 | 1 | 5.00 | 120
[15:16:21] NeroVision ±------±-----±-------±---------±--------
[15:16:21] NeroVision total data size : 5581632 bytes
[15:16:21] NeroVision multiplexed size : 5734400 bytes
[15:16:21] MMTools SourceBuilder: building j:\DVD A5 Video\AVCHD SD MC.mpg video/0
[15:16:22] MMTools SourceBuilder: — used source filters —
[15:16:22] MMTools {E436EBB5-524F-11CE-9F53-0020AF0BA770} - File Source (Async.)
[15:16:22] MMTools {1B079345-4571-495B-9208-EE14570E1A2E} - Nero Splitter
[15:16:22] MMTools {F8777E65-5755-4E49-9237-8D98F0C2499F} - Nero Video Decoder
[15:16:22] MMTools SourceBuilder: file type MPEG2 - video
[15:16:22] MMTools --------------------
[15:16:26] MMTools SourceBuilder: building c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi audio/0
[15:16:26] MMTools SourceBuilder: failed to build c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi audio: 0x8004025d -
[15:16:26] MMTools SourceBuilder: building c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi video/0

They both have this error line;
“MMTools SourceBuilder: failed to build c:\Program Files\Nero\Nero8\Nero Vision\Video\Black.avi audio: 0x8004025d –“ then crash. The crash occurs when picking the “Next” step button in Nero Vision.

I don’t know if MMTools is the problem or not. I’ve read that MMTools is referring to Windows Movie Maker & there might be a conflict between the two programs. But in Windows Movie Maker/Tools/Options there isn’t any reference to Nero & all filters are unchecked.

I appreciate all suggestions.