Nero 7 ultra - unspecified recorder error

vbimport

#1

hi all ive been using nero 7 ultra for a long time, burning a lot over the years. i had this laptop what im on now for 6 months and been burning on it for about 4 months now with no problems, since about a week ago it keep saying
burn procesed failed unspecified recorder error
it has failed on nearly 40 discs now so im really hoping someone out there can help me im using windows vista and nero 7 ultra and i will post the report in a second. even called toshiba today and they did lots things with me like updates and had to restart computer, toshiba then said it should burn ok… they said i tunes could conflict so i deleted that, i downloaded imgburn with the same error unspecified recorder error , im using asda discs which i have used and burnt over 500 so i know itsanother error of illegal discs, can anyone out there plz plz plz help me as i m getting really annoyed now heres rhe log

Version: 2.3.7.0

daniel
TOSHIBA

Project type: Remake a DVD
Target size: DVD5 (2282925)

09:58:29 File LangStreamPatcher.cpp, Line 56
Command table patching started…

09:58:29 File LangStreamPatcher.cpp, Line 135
All tables successfully patched!

Burn settings:
Target: MATSHITA DVD-RAM UJ880AS
Number of copies: 3
Write speed: 0 KB/s
Temp folder: C:\Users\daniel\Documents\Nero Recode (21072089088 bytes free)
Direct burning: false
Target media: DVD R/RW, DVD R DL, DVD-RAM
Shutdown when finished: false
Advanced Analysis: false
Compress Adaptive: false

09:58:43 File burn_dvdfiles.cpp, Line 238
Compile DVD: init

VTS_01 Title Vobs [13372 vobus] 3530.86MB -> 3530.86MB [R 1.00]
Video: 3288.93MB, extra: 241.93MB
Audio: 1 streams
0. 0. MPEG-1 2-ch Unspecified 215.82MB [enabled]
Subpicture: 0 streams

09:58:43 File burn_dvdfiles.cpp, Line 1245
Compile DVD: begin copy 1

09:58:43 File burn_dvdfiles.cpp, Line 549
Compile DVD: burning 2282925 sectors (1807876 required)

09:58:43 File burn_dvdfiles.cpp, Line 745
Compile DVD: adjust target size to 4458.84MB (3531.01MB obtained)

09:58:43 File burn_dvdfiles.cpp, Line 595
Compiling DVD Volume started

10:02:05 File NeroRecorder.cpp, Line 627
Added extra file VTS_01_2.VOB

10:04:26 File NeroRecorder.cpp, Line 627
Added extra file VTS_01_3.VOB

10:06:24 File NeroRecorder.cpp, Line 627
Added extra file VTS_01_4.VOB

10:07:07 File burn_dvdfiles.cpp, Line 1151
Compile DVD: finished VTS_01 Title Vobs

VTS_01 Title Vobs:
Original 3530.86MB -> Expected 3530.86MB -> Output 3530.86MB
Finished error -0.00MB
Ratio encoded = 1
Original encoded = 13371
Slide encoded = 0
StillImage encoded = 0
Output extra size = 243.51MB
Source video size = 3287.35MB
Pictures Modified [I 0] [P 0] [B 9]

10:07:10 File burn_dvdfiles.cpp, Line 618
Compile DVD: completed successfuly (3531.01MB)

10:07:14 File NeroRecorderBase.cpp, Line 1392
Burning 8 files with total size of 3702528000 bytes on hard disk

10:07:14 File burn_dvdfiles.cpp, Line 1245
Compile DVD: begin copy 1

10:07:40 File NeroRecorderBase.cpp, Line 517
Writing to disc: D

1C82-0000-19E5-MAAX-4003-3543-****

Windows XP 6.0
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

NT-SPTI used
Nero API version: 7.5.9.0
Using interface version: 7.0.5.6
Installed in: C:\Program Files\Nero\Nero 7\Core
Application: Ahead\Nero Recode
Internal Version: 7, 5, 9, 0

Recorder: <MATSHITA DVD-RAM UJ880AS>Version: 1.50 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK1655GSX iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : MATSHITA DVD-RAM UJ880AS iaStor Port 0 ID 1 DMA: Off

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ880AS F: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 955MB (978180kB)
Free physical memory: 416MB (426932kB)
Memory in use : 56
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.7.2010
NeroAPI
10:07:40 #1 Phase 112 File APIProgress.cpp, Line 282
DVD-Video files reallocation started

10:07:40 #2 Phase 114 File APIProgress.cpp, Line 282
DVD-Video files reallocation completed (no file modified)

10:07:40 #3 Phase 111 File APIProgress.cpp, Line 282
DVD-Video files sorted

10:07:40 #4 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:07:40 #5 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

10:07:40 #6 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

10:07:40 #7 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media

10:07:40 #8 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1808415 (401:52.15, 3532MB)

10:07:40 #9 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

10:07:40 #10 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: MATSHITA DVD-RAM UJ880AS, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AM3
Disc Application Code: 64, Disc Physical Code: 193

10:07:40 #11 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:07:40 #12 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1808416 (1808416) = #1808416/401:52.16
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1808416 blocks [F: MATSHITA DVD-RAM UJ880AS]
--------------------------------------------------------------

10:07:40 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [F: MATSHITA DVD-RAM UJ880AS] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3703635968, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1808416 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1808416 | 0 | 0x00
1808416 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

10:07:40 #14 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:07:40 #15 Phase 24 File APIProgress.cpp, Line 282
Caching of files started

10:07:40 #16 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.

10:07:40 #17 Phase 25 File APIProgress.cpp, Line 282
Caching of files completed

10:07:40 #18 Phase 36 File APIProgress.cpp, Line 282
Burn process started at 8x (11,080 KB/s)

10:07:40 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:07:40 #20 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode

10:07:40 #21 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 0
DVD high compatibility mode: Yes

10:07:40 #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0a4f2880: Len x648

10:07:40 #23 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 30000 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

10:15:18 #24 SPTI -1 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x03
Sense Qual: 0x01
CDB Data: 0x2A 00 00 16 F2 60 00 00 20 00 00 00
Sense Area: 0xF1 00 04 00 16 EF 40 0A 00 3C 00 00 03 01
Buffer x29c4f000: Len x10000
0x00 00 01 BA 46 3D 25 41 7D 8D 01 89 C3 F8 00 00
0x01 E0 07 EC 80 00 00 E9 A4 48 A2 BE 3E 29 0A 2E
0x54 33 62 58 B9 17 63 44 9A 09 49 DA DC 23 6A E2

10:15:18 #25 CDR -1 File Writer.cpp, Line 299
Unspecified Recorder Error
F: MATSHITA DVD-RAM UJ880AS

10:15:18 #26 Text 0 File DVDR.cpp, Line 3434
EndDAO: Last written address was 1503839

10:15:22 #27 Phase 38 File APIProgress.cpp, Line 282
Burn process failed at 8x (11,080 KB/s)

10:15:23 #28 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:15:26 #29 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed

10:15:26 #30 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
File ‘Drivers\ADPU160M.SYS’: Ver=6.4.645.100 (NT.070221-1001), size=101432 bytes, created 21/01/2008 03:23:26
File ‘Drivers\CDRALW2K.SYS’: Ver=8.0.0.212 , size=2560 bytes, created 05/10/2006 03:42:42
File ‘Drivers\PXHELP20.SYS’: Ver=3.00.67a, size=43872 bytes, created 23/02/2008 03:38:33 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

10:15:27 File NeroRecorderBase.cpp, Line 1198
Burn failed (3)

10:15:27 File burn_dvdfiles.cpp, Line 308
Compile DVD: exit


#2

also i forgot to mention it always fails at 86% so its getting right near the end and failing, i checked c drive and i still have 15 gb of free space so this shouldnt be the problem as ther is enough space to do the burning on.

also this morning i managed to get one copy off my samsung hd camcorder and it completed successfully all my xmas and birthday recordings but when i go to play it i my dvd player which is linked to my hd samsung 47inch tv it does not play sound ??? im getting really confused so i then thought ok so my dvd burner is ok and not burnt out so i tried to copy a film what i allready had on a disc and it failed again at 86%


#3

Failing of burn towards the outer section of the disc can be either crappy media or data cannot be transferred fast enough. The discs are CMC Magnetics AM3 and you’re burning at 8x which should be ok, so I’m wondering whether the hard disk cannot get data fast enough to the burner (i.e the drive buffer is being emptied faster than it can be filled and is responsible for the ‘unspecified hardware error’).

Is your source hard disk fragmented? What happens to the drive buffer during burning: does it fluctuate up and down a lot towards the end of the burn?

You could try burning with ImgBurn (free), which handles the lack of data flow very well IMO.


#4

hi immkid what do u mean by is the source hard disc fragmented. what does that mean and how do i do it , i done a disc cleanup ??? and as for the buffer well, im sure i didnt see any irregalarites.???


#5

Well when you burn to a DVD, the files come from the computer hard disk drive (HDD). If that is quite fragmented, then the HDD drive heads have to whizz around all over the place trying to piece together the data fragments into a single data stream to send to the burner. Sometimes they can’t keep up, and the supply of data to the drive is interrupted which can mean that the burn fails. Burning programs like Nero and ImgBurn have a buffer which tries to even out the flow of data, but are not always successful; and that’s why I suggested ImgBurn as in my experience it handles the uneven flow of data much better.

A HDD cleanup will not change disk fragmentation, only delete files not needed. To check for fragmentation in Windows, fire up Windows Explorer (the file manager, not the web browser), right-click on ‘My Computer’, and choose ‘Manage’. Then from the list choose ‘Disk Defragmenter’. Select the drive which contains your files to be burned, and click ‘Analyse’. Or you could go for ‘Defragment’ which would just go ahead and recombine all the file fragments.

[Edit] Unfortunately, 15 GB free space might not be enough for OS workspace as well as the programs you’re running concurrently; but let’s see what happens when you try defragmenting the HDD and burning with ImgBurn. Keep an eye on the drive buffers throughout the burning process.

It could still be the discs but for the moment just try sorting out the HDD first.


#6

i dont know weather i have a problem with my disk defragmentor programme but when i just clicked on disc defragmentor it sent my screen black then said windows needs your permission to continue , click continue and i do click it and the i wait n wait n wait , n nothing happens so im now having probkems doing that , i also did tryimgburn this morning i posted it in my 1st log mate , even that said unspecified recorder error also arrrrggghhhhhhhhhhhhhhhhhhhhhhhhhhh


#7

and i now have nearly 28 gb free now , which is surely enough to do a film???


#8

[QUOTE=sarahanddan;2530467]… i also did tryimgburn this morning i posted it in my 1st log mate , even that said unspecified recorder error also [/QUOTE]Where is your ImgBurn log? There’s nothing in your first post, which is a Nero log file.

Yes 28 GB should be enough workspace, but it still depends whether your original files are fragmented or not.You could try the free defragmenter from Auslogics (here) instead of the Windows one.

Is the burner an internal one, or external connected via USB?


#9

I noticed that DMA is off on the optical drive. In disc management right click on this drive and delete it and reboot. Windows will reinstall this drive and all should be well. I think there is also a way to do this in Imgburn, imkidd57 can probably tell you how.

Best of luck, George


#10

^Nice catch, George; my eyes aren’t what they used to be! :slight_smile:

Thanks… I didn’t know about the ImgBurn reset DMA either, but yes; it is there under ‘Tools’.


#11

[QUOTE=G_Ivan Awfulitch;2530471]I noticed that DMA is off on the optical drive. [/QUOTE]

[QUOTE=imkidd57;2530476]^Nice catch, George; my eyes aren’t what they used to be! :slight_smile:
[/QUOTE]Sigh. No one of you noticed the iastor entry in that line? Still valid, Nero is not able to report DMA mode if something else than Windows built-in ATAPI.SYS driver is used. :rolleyes:

Since the drive worked before, I doubt the Intel Storage driver is the culprit. Either way, it should not hurt to uninstall and use Windows default drivers. The other way would be to download and install latest storage drivers from Intel (or Windows Update which is more convenient).

And - other media should be tried also.

Michael