Nero 7 Install freezes up

vbimport

#1

[B]Guys n Gyals

Have had various problems burning CD’s which i eventually figured out is to do with my faulty burner. Got that replaced. However in trying to find this out i uninstalled Nero 7. Now im trying to re-install it and it hangs 99% through the Status bar of the install. The only thing i can find in the install log is that it stops at registering NMIndexStoreSvr.exe.

Any Ideas???[/B]

part of nsi.nrd.log.txt;

20:40:03 DEBUG: Process 0000171c exited with code 0.
20:40:03 INFO : RegisterComEx registering file (RegOrder=441) C:\Program Files\Nero\Nero 7\Nero WaveEditor\VSTBridge.dll
20:40:04 DEBUG: Process 0000172c exited with code 0.
20:40:04 INFO : RegisterComEx registering OCX/DLL (RegOrder=442) C:\Program Files\Nero\Nero 7\Nero WaveEditor\waveedit.dll
20:40:04 INFO : RegisterComEx registering EXE (RegOrder=453) C:\Program Files\Nero\Nero 7\Nero ImageDrive\ImageDrive.exe
20:40:04 INFO : RegisterComEx registering EXE (RegOrder=458) C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
20:40:04 DEBUG: Process 000017ac exited with code 0.
20:40:04 INFO : RegisterComEx registering EXE (RegOrder=464) C:\Program Files\Nero\Nero 7\Nero Vision\NeroVision.exe
20:40:05 DEBUG: Process 000017c0 exited with code 0.
20:40:05 INFO : RegisterComEx registering EXE (RegOrder=465) C:\Program Files\Nero\Nero 7\Nero Vision\NeroVision.exe
20:40:05 DEBUG: Process 000017d0 exited with code 0.
20:40:05 INFO : RegisterComEx registering EXE (RegOrder=474) C:\Program Files\Common Files\Ahead\RemoteControl\NeroRemoteCtrlHandler.exe
20:40:06 DEBUG: Process 000017e0 exited with code 2147654730.
20:40:06 INFO : RegisterComEx registering EXE (RegOrder=475) C:\Program Files\Common Files\Ahead\RemoteControl\NeroRemoteCtrlHandler.exe
20:40:06 DEBUG: Process 000017f0 exited with code 2147654730.
20:40:06 INFO : RegisterComEx registering EXE (RegOrder=490) C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
20:40:06 DEBUG: Process 00001804 exited with code 2147654730.
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=529) C:\Program Files\Nero\Nero 7\Nero Fast CD-DVD Burning Plug-in\NeroBurnPlugin.dll
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=573) C:\Program Files\Nero\Nero 7\Nero WaveEditor\DXBridge.dll
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=617) C:\Program Files\Common Files\Ahead\Lib\MPVInterface.dll
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=632) C:\Program Files\Nero\Nero 7\Nero BackItUp\NBCalendar.ocx
20:40:06 INFO : RegisterComEx registering EXE (RegOrder=638) C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
20:40:06 DEBUG: Process 00001814 exited with code 0.
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=640) C:\Program Files\Nero\Nero 7\Nero BackItUp\NBShell.dll
20:40:06 INFO : RegisterComEx registering OCX/DLL (RegOrder=672) C:\Program Files\Common Files\Ahead\Lib\ShellManager.dll
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=673) C:\Program Files\Common Files\Ahead\RemoteControl\NeroRcPluginHauppauge.dll
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=676) C:\Program Files\Common Files\Ahead\RemoteControl\NeroRcPluginHauppauge.dll
20:40:07 INFO : RegisterComEx: Unable to register C:\Program Files\Nero\Nero 7\InCD\InCDshx.dll. File not found.
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=721) C:\Program Files\Common Files\Ahead\DSFilter\NeBDGraphic.ax
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=722) C:\Program Files\Common Files\Ahead\DSFilter\NeOverlayMixer.ax
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=725) C:\Program Files\Common Files\Ahead\DSFilter\NeSBE.ax
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=726) C:\Program Files\Common Files\Ahead\DSFilter\NeSubpicture.ax
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=727) C:\Program Files\Common Files\Ahead\DSFilter\NeVideoHD.ax
20:40:07 INFO : RegisterComEx registering OCX/DLL (RegOrder=728) C:\Program Files\Nero\Nero 7\Nero Home\NMUIVKStandard.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=729) C:\Program Files\Nero\Nero 7\Nero Home\NMUIVKStandard.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=730) C:\Program Files\Common Files\Ahead\Lib\NMUPnPBrowser.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=731) C:\Program Files\Common Files\Ahead\Lib\NMUPnPBrowser.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=732) C:\Program Files\Common Files\Ahead\Lib\NMUPnPServicesLibPS.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=733) C:\Program Files\Common Files\Ahead\Lib\NMUPnPServicesLibPS.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=734) C:\Program Files\Common Files\Ahead\Lib\NMVisualizerNas.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=735) C:\Program Files\Common Files\Ahead\Lib\NMVisualizerNas.dll
20:40:08 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NeroSearchBar.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NeroSearchTray.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMAudioCDContentHandler.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMFullTextExtraction.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMSearchPluginSimilarImages.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMSearchPluginWeb.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NeroSearchBar.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NeroSearchTray.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMAudioCDContentHandler.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMFullTextExtraction.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMSearchPluginSimilarImages.dll
20:40:09 INFO : RegisterComEx registering OCX/DLL (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMSearchPluginWeb.dll
20:40:10 INFO : RegisterComEx registering EXE (RegOrder=999999999) C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe


#2

I upgraded to Nero 7.2.0.3 and had nothing but headaches. I ended up removing Nero completely and installing the trial version (7.2.0.3) which is good for 30 days. Then, I inserted my serial number so it was registered to me. I’m aware of one other person who also experienced problems with the update. Make certain you have your serial number so you can paste it into the trial version. That will legitimize your new copy of Nero.

Note: the solution to install the trial came from Nero.

P. S. Here is the address for Nero’s clean uninstall utility.

Jeff


#3

The reason you have freezed in installation process could be different thing, wrong S/N or you are not doing a good clean uninstall;

  1. Use Nero Clean Tools to uninstall Nero.
  2. Go to registry and delete “Ahead” directory from both
    a) HKEY_CURRENT_USER
    b) HKEY_LOCA_MACHINE
  3. Go to C:\AllPrograms\Ahead and delete the Ahead or Nero Directory
    4)Go to Documents and Setting\UserName\LocalSetting\Temp\Ahead and delete all files and directory related to “Ahead or Nero” or Just delete Temp directory.
  4. Reboote your computer then install Nero7.

#4

Cheers,

Im using the full premium installer file (Nero-7.2.0.3b_all_no_yt.exe)off Nero.com and adding my license to it.

i tried the cleaning tools from Nero prior to the install but it didnt work. However i now understand that the cleaning tools still leave alot of the regstry settings behind. I’ve just been advised by a colleague of mine to use CC Cleaner to clean up the registry. Ill give that a go and see what happens.


#5

Good luck and pls let us know the outcome.