Hello: I’m new here and running WinXP Pro with all Updates on a Cicero AMD64 computer. I purchased the Nero 7 software over a month ago, have updated twice now from Nero site. Am having a terrible time trying to use the the program to back up to DVD. Am tired of making coffee cup holders:sad:
My system just gives a serial number for the Burner - not the make. Details at time of purchase indicate
DVDRW +/- 16X Dual Layer AO DUW1608/ARR
Is it possible there is an incompatability with the Nero software?
Nero cannot read the DVD’s it burned. They are RW’s and Nero cannot erase them, read them or verify them
I am too new at this to know where to start - Future Shop says bring in the computer (Big effort for an old lady! And maybe big $$$ as well!) Another technical advisor says to remove the program altogether and reinstal the OEM Nero 6 that came with the computer. That means $90 CDN down the drain.
If anyone can help with a different solution - I’m willing to try! Thanks.