I am having this problem with Nero 18.104.22.168. It used to work but at some point in the last 2 weeks it has stopped. When I click on “Add files” NE and Recode stop responding and I have to Ctrl-Alt-Del to kill the application. It works fine when dragging and dropping files.
I saw a post on another forum whereby the OP had a similar problem with Nero Vision Express and he solved that by uninstalling and reinstalling Windows Media Player. Not worked for me.
I have tried uninstalling Nero, using the cleaner tool, and manually going through the registry to delete all the entries mentioning Nero (there are loads), all with no joy.
The add button works fine in NVE and Recode (ImportDVD), but stalls in NE and Recode (Data files).
Can anyone help please?
ps I don’t have any Roxio software installed.