Nero 6 - major problem - need help!

vbimport

#1

Ahead Software was “trying” to help, they’ve gone silent on me - I don’t think they know what the problem is.

My Nero 6, which has worked perfectly for a couple of years, suddenly began giving me the error message “Nero(xxxxx) has encountered an error and needs to close…” etc. etc.

BUT, it only gives me these error messages when I try to run Nero Start Smart, Nero Recode, Nero Vision Express, and Nero BackItUp. I can’t get these 4 programs to run at all. All of the other components of the Nero program will run, if I open them individually. So, whatever the problem is, it appears to be common to those 4 programs.

Ahead then asked me to (1) run Info Tool, (2) run Clean Tool, (3) run the Registry checker, (4) asked me to wipe and then reload Nero with the updates from their web site, (5) gave me a new “lls.dll” file to load (they had me do this twice!), and - when none of those worked - (6) asked me to run a program called Dependency Walker and email the results to them. Their last response was, “There appears to be a problem with the Nero API. Did you load another program on your computer that might cause this?” No solution, just that comment. (And, no, I didn’t load anything). I’ve sent 6 folow-up emails to them but no response.

Has ANYONE had this problem, and what was the fix? I did a search on the forum but didn’t find anything like this.

ANY help appreciated! I’ll try anything!! Thanks…


#2

Welcome to CDFreaks, try to restore your system windows registry to few months back which might solves your problem.


#3

Run Nero Info Tool and save the log and post it here so we can see if there is anything showing up in that.


#4

Thanks for the replies. The System Restore doesn’t go back far enough (only goes back 3 months or so; problem began 4 months ago).

Here’s the Info Tool info:

Nero InfoTool 4.03

Drive Information

Drive : OPTORITE CD-RW CW5207
Type : CD-RW Recorder
Firmware Version : 150E
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : 0000000000000000
Drive Letter : D:
Location : 0:1
Mechanism : Tray
Read Speed : 48 , 40 , 32 , 24 , 12 , 10 , 4 X
Write Speed : 52 , 48 , 40 , 32 , 16 , 12 , 4 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD-R DL : No
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : Yes
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 16, RAW DAO 96

Disc Information (D:)

Type : no disc inserted

Drive Information

Drive : LITE-ON DVDRW SOHW-812S
Type : DVD±R/RW Recorder
Firmware Version : US0S
Buffer Size : 2 MB
Date : 2005-07-21
Serial Number : 2004022500002820
Vendor Specific : 2005/07/21 11:19
Drive Letter : E:
Location : 1:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (E:)

Type : no disc inserted

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST3160812A
Type : Disk Drive
DMA : On
Description : Slave: OPTORITE CD-RW CW5207
Type : CD-Rom Drive
DMA : On
Autorun : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: LITE-ON DVDRW SOHW-812S
Type : CD-Rom Drive
DMA : On
Autorun : On

Software Information

Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
Country : United States
Language : English
ANSI Code Page : 1252
OEM Code Page : 437
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 6, 1, 15
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 2, 1, 0, 11
Company : Ahead Software AG

Description : NeroVision
Version : 3,1,0,25
Company : Nero AG

Description : Nero ShowTime
Version : 2, 0, 1, 9
Company : Nero AG

Description : Nero Recode 2
Version : 2, 2, 6, 17
Company : Ahead Software AG

Description : Cover Designer
Version : 2, 3, 7, 0
Company : Nero AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 65
Company : Ahead Software AG

Hardware Information

CPU : AMD Sempron 2400+ 1667 MHz
Bus Speed : 166 MHz
Motherboard : K7VM3
System : K7VM3
BIOS : AMI P1.30
Memory : 512 MB
Sound : Vinyl AC’97 Audio (WAVE)
Video : NVIDIA GeForce FX 5200

Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2180
Company : Microsoft Corporation

Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a

Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a

Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a

Driver : AliIde
Description : n/a
Version : n/a
Company : n/a

Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : amsint
Description : n/a
Version : n/a
Company : n/a

Driver : Arp1394
Description : IP/1394 Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : asc
Description : n/a
Version : n/a
Company : n/a

Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a

Driver : asc3550
Description : n/a
Version : n/a
Company : n/a

Driver : Aspi32
Description : ASPI for WIN32 Kernel Driver
Version : 4.71 (0002)
Company : Adaptec

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : CCDECODE
Description : WDM Closed Caption VBI Codec
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : cdrbsvsd
Description : CD-ROM Filter Driver for Windows2000/xp
Version : 7. 0. 0. 5
Company : B.H.A Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a

Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a

Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FETNDIS
Description : n/a
Version : n/a
Company : n/a

Driver : FETNDISB
Description : n/a
Version : n/a
Company : n/a

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039)
Company : Microsoft Corporation

Driver : FreshIO
Description : n/a
Version : n/a
Company : n/a

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : HidUsb
Description : USB Miniport Driver for Input Devices
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : hpn
Description : n/a
Version : n/a
Company : n/a

Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512)
Company : Microsoft Corporation

Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a

Driver : i2omp
Description : n/a
Version : n/a
Company : n/a

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ini910u
Description : n/a
Version : n/a
Company : n/a

Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a

Driver : Ip6Fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : irda
Description : IRDA Protocol Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : irsir
Description : Serial Infrared Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation

Driver : L8042Kbd
Description : Logitech PS2 Keyboard Filter Driver.
Version : 2.40.840.00
Company : Logitech, Inc.

Driver : L8042mou
Description : Logitech PS/2 Mouse Filter Driver.
Version : 2.40.840.00
Company : Logitech, Inc.

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : LMouKE
Description : Logitech Filter Driver for Mouse Class.
Version : 2.40.840.00
Company : Logitech, Inc.

Driver : mdxgthkn
Description : n/a
Version : n/a
Company : n/a

Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MODEMCSA
Description : Unimodem CSA Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : mouhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSTEE
Description : WDM Tee/Communication Transform Filter
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ms_mpu401
Description : n/a
Version : n/a
Company : n/a

Driver : NABTSFEC
Description : WDM NABTS/FEC VBI Codec
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisIP
Description : Microsoft IP Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NIC1394
Description : IEEE1394 Ndis Miniport and Call Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NTSIM
Description : n/a
Version : n/a
Company : n/a

Driver : nv
Description : n/a
Version : n/a
Company : n/a

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : ohci1394
Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : n/a
Version : n/a
Company : n/a

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a

Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a

Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : perc2
Description : n/a
Version : n/a
Company : n/a

Driver : perc2hib
Description : n/a
Version : n/a
Company : n/a

Driver : pfc
Description : Padus® ASPI Shell
Version : 2, 5, 0, 201
Company : Padus, Inc.

Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : Ptserial
Description : HSP Modem Serial Device Driver
Version : 11.0341.0015
Company : PCTEL, INC.

Driver : ql1080
Description : n/a
Version : n/a
Company : n/a

Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a

Driver : ql12160
Description : n/a
Version : n/a
Company : n/a

Driver : ql1240
Description : n/a
Version : n/a
Company : n/a

Driver : ql1280
Description : n/a
Version : n/a
Company : n/a

Driver : Rasirda
Description : IrDA WAN Miniport Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : SAUSBHW
Description : n/a
Version : n/a
Company : n/a

Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 4.00.060
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : SLIP
Description : Microsoft Slip Deframing Filter Minidriver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : SONYPVU1
Description : Sony USB Lower Filter driver
Version : 1.3.0526.0 (XPClient.010817-1148)
Company : Sony Corporation

Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation

Driver : SQTECH905C
Description : n/a
Version : n/a
Company : n/a

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101)
Company : Microsoft Corporation

Driver : streamip
Description : Microsoft IP Test Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : SVKP
Description : n/a
Version : n/a
Company : n/a

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : n/a
Version : n/a
Company : n/a

Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a

Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a

Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Teefer
Description : Teefer Driver
Version : 1.60.1101
Company : Sygate Technologies, Inc.

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TosIde
Description : n/a
Version : n/a
Company : n/a

Driver : uagp35
Description : MS AGPv3.5 Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ultra
Description : n/a
Version : n/a
Company : n/a

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbaudio
Description : USB Audio Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbscan
Description : USB Scanner Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbvideo
Description : USB Video Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp1
Description : VIA NT AGP Filter
Version : 5.1.0.3441 built by: VIA
Company : VIA Technologies, Inc.

Driver : viagfx
Description : n/a
Version : n/a
Company : n/a

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation

Driver : VIAudio
Description : n/a
Version : n/a
Company : n/a

Driver : Vmodem
Description : HSP Modem Modem Device Driver
Version : 11.0300.0001
Company : PCTEL, INC.

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Vpctcom
Description : HSP Modem Virtual Control Device
Version : 11.0300.0001
Company : PCtel, Inc.

Driver : Vvoice
Description : HSP Modem device driver
Version : 11.0300.0001
Company : PCtel, Inc.

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation

Driver : wg3n
Description : wgxn
Version : 1.2.1222.0
Company : Sygate Technologies, Inc.

Driver : wpsdrvnt
Description : wpsdrvnt
Version : 1, 0, 0, 17
Company : Sygate Technologies, Inc.

Driver : WSTCODEC
Description : WDM WST Codec Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WudfPf
Description : Windows Driver Foundation - User-mode Driver Framework Platform Driver
Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
Company : Microsoft Corporation

Driver : WudfRd
Description : Windows Driver Foundation - User-mode Driver Framework Reflector
Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
Company : Microsoft Corporation

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : msvcr70.dll
Version : 7.00.9466.0

Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (xpsp_sp2_gdr.061016-0148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp.060825-0040)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : Aac.dll
Version : 2, 5, 9, 991

Driver : aacenc32.dll
Version : 3,2,0,30

Driver : Aiff.dll
Version : 2, 0, 1, 0

Driver : DefConvertor.dll
Version : 2, 0, 2, 0

Driver : Downloaders.dll
Version : 2, 0, 1, 0

Driver : lame_enc.dll
Version : 3, 93, 1, 0

Driver : midi.dll
Version : 2, 0, 1, 0

Driver : mp3PP.dll
Version : 1, 0, 0, 9

Driver : mp3PRO.dll
Version : 2, 0, 4, 8

Driver : mp3PRO_dmo.dll
Version : 2, 0, 0, 16

Driver : mp3PRO_hlp.dll
Version : 2, 0, 0, 16

Driver : msa.dll
Version : 2, 0, 9, 37

Driver : ogg.dll
Version : 1, 0, 0, 6

Driver : TWINVQ2.CDB
Version : n/a

Driver : video.dll
Version : 2, 0, 0, 2

Driver : Vqf.dll
Version : 2, 0, 1, 0

Driver : VqfDecLib.dll
Version : 2, 0, 0, 6

Driver : VqfEncLib.dll
Version : 2, 0, 0, 6

Driver : VqfEncLib1.dll
Version : 2, 0, 0, 6

Driver : wav.dll
Version : 2, 0, 2, 0

Driver : aacplus.dll
Version : 3,2,0,30

Driver : dvddisc.dll
Version : 3,2,0,30

Driver : em2v.dll
Version : 3, 2, 0, 30

Driver : NDParser.ax
Version : 3,2,0,30

Driver : ndvddisc.dll
Version : 3,2,0,30

Driver : NeAcEnc.dll
Version : 3,2,0,30

Driver : NeAMR.dll
Version : 3,2,0,30

Driver : NeAudCD.ax
Version : 3,2,0,30

Driver : NeAudio.ax
Version : 3, 2, 0, 30

Driver : NeAudioConv.ax
Version : 3, 2, 0, 30

Driver : NeCapture.ax
Version : 3, 2, 0, 30

Driver : NeDVD.ax
Version : 3, 2, 0, 30

Driver : NeDVSplitter.ax
Version : 3,2,0,30

Driver : NeEm2a.dll
Version : 3,2,0,30

Driver : NeFileSourceAsync.ax
Version : 3,2,0,30

Driver : NeFileSrc.ax
Version : 3,2,0,30

Driver : NeFSource.ax
Version : 3,2,0,30

Driver : NeNDAud.ax
Version : 3, 2, 0, 30

Driver : NeNDGui.dll
Version : 3, 2, 0, 30

Driver : NeNDMux.ax
Version : 3, 2, 0, 30

Driver : NeNDVid.ax
Version : 3, 2, 0, 30

Driver : NePhotoSource.ax
Version : 3,2,0,30

Driver : NePSMuxer.ax
Version : 3,2,0,30

Driver : NeQTDec.ax
Version : 3, 2, 0, 30

Driver : NeRender.ax
Version : 3,2,0,30

Driver : NeResize.ax
Version : 3, 2, 0, 30

Driver : neroadb.dll
Version : 3, 2, 0, 30

Driver : neroapl.dll
Version : 3, 2, 0, 30

Driver : NeroFormatConv.ax
Version : 3, 2, 0, 30

Driver : NeroVideoProc.ax
Version : 3,2,0,30

Driver : NeSceneDetector.ax
Version : 3,2,0,30

Driver : NeSplitter.ax
Version : 3, 2, 0, 30

Driver : NeVcd.ax
Version : 3,2,0,30

Driver : NeVCR.ax
Version : 3, 2, 0, 30

Driver : NeVcr.dll
Version : 3, 2, 0, 30

Driver : NeVideo.ax
Version : 3, 2, 0, 30

Driver : NeVideoAnalyzer.ax
Version : 3,2,0,30

Driver : AdvrCntr.dll
Version : 1,3,6, 2320

Driver : apreg.dll
Version : 2, 0, 0, 7

Driver : DriveLocker.dll
Version : 1, 0, 0, 17

Driver : MFC71.dll
Version : 7.10.3077.0

Driver : msvcp71.dll
Version : 7.10.3077.0

Driver : msvcr71.dll
Version : 7.10.3052.4

Driver : MultiChannel.dll
Version : 3,2,0,30

Driver : NeroCBUI.dll
Version : 1, 6, 0, 2

Driver : NeroDigitalExt.dll
Version : 1.1.1.1

Driver : NeroIPP.dll
Version : 3,2,0,30

Driver : NeroMediaCon.dll
Version : 3, 2, 0, 30

Driver : specialoffer.exe
Version : 1, 0, 0, 3

Lower Filters

Upper Filters

Video Codecs

Cinepak Codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo® Video R3.2
Intel Indeo® Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55
Microsoft MPEG-4 Video Codec V1 : 4.1.00.3920
Microsoft MPEG-4 Video Codec V2 : 4.1.00.3920

Audio Codecs

Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech™ Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
Microsoft PCM Converter : 5.00.0.0

ASPI Information

System ASPI : ASPI is installed and working properly

WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
ASPI32.SYS : 4.71 (0002) 16877 bytes July 17, 2002
WINASPI.DLL : 4.60 (1021) 5600 bytes July 17, 2002
WOWPOST.EXE : 4.60 (1021) 4672 bytes July 17, 2002

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.74 164112 bytes November 02, 2004

Installed OS Patches

(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) ‘Code 28’ Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : Yes
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes


#5

I can’t see anything wrong but I am no expert. :frowning: Sorry.
Maybe someone else will see your post and have an answer for you.