Wow, I got totally screwed on that one! I paid a lot more than that.
I did not have those problems though, and I can understand your frustration. I recently installed Office 2010 and as a result had to format my hard drive and reinstal everything. In my case, while it was a pain, it was a good thing as it resolved some issues with Windows going back to my original conversion to Windows 7.
I hope the 18 pounds is the only problem you have with this one.
How did you get the 17.99 pound deal? I would love to get my hands on that one!I