Hi. Sorry to ask such a basic question but I guess I have to start somewhere. I’m having periodic problems burning DVDs in copy disc mode using Nero Streetsmart. I gather from a little reading that it might be a good idea to download more recent firmware for my NEC ND-3500 AG burner, which has firmware version 2.16. Is that old enough that it might be causing problems? Again, the copy disc function works from time to time–but it used to be extremely reliable. I’m using the same discs (Sony DVD-Rs that I’ve always used.) If it does seem a good idea to download new firmware, could someone please tell me how to go about it and which version would be best?