First…on this link:
I still want to get into the service menu to make sure I did not get a refurb or open box…my remote does not have a status or setup button…only an info button and that does not work with pressing the vol - on the front panel of tv?? I must have a new style remote?
So can some one give me a link…I must have a newer remote.
Second…Item delivered with a 6-8 unch gash in box…when Sears delivery opened the box, it had a dent about 3- 4 inches long…2/8 inch deep or so (on back of unit)… and also a ping (I call it)…it had been pushed in…but a standoff or other item in back of the inside of the tv had kept it from being bent in deeper.
Sears first offer was $100 off or 1 year warranty…(I told them I would think it over and get back to them)… I am thinking it will cost Sears a couple hundred loss to sell as open box and maybe another $50 or more because of the dent…a re-delivery and the hassle of selling it over. Sears only had two of these tv’s in stock when I ordered …so if they do not have another in stock…they may have lost a sale from me if I tell them to pick it back up.
What would you guys push for as far as money being knocked off the price??
I am not crazy about the tv…on SD (except HBO and stuff) it seems to stretch the image…so the only setting that looks right to me is the 4x3 which has bars on the side. I hope this will change in Feb when everything changes???
I need to get into the service menu to see the run hours…please help.
What do you guys think I can settle for as far as I am thinking of the 3 year on-site warranty…as you never know…something could be cracked inside…and give me problems???
Thanks for any help…I suppose I am in a rush as I need to get back with Sears so please help…
Unit seems to be working perfect! Dent can not be seen as it is in the back of the unit…