I would imagine dvdburner13, that quite a few people know your e mail address and the other details you e mailed to Slysoft. Now with this scenario, anyone could request a new set of keys. My own e mail address has been stolen and was being used for; I hate to think what.
I'm not saying this could happen in your situation, but it could very easily in others. Slysoft could be sending out keys to all sorts of crafty people claiming they have lost their key.
Place yourself in Slysoft's position; they are in business to make money the same as we all are by running a company or working for one.
Now please don't think I'm accusing you of trying to con Slysoft, I promise you I am not. If people were trying to con you out of some of your wages by unfair means, you would take steps to not let it happen.
This is all Slysoft are doing, nothing else and I would do the same. I hope you read the warnings about keys; they are not to be taken lightly. As for customer service, Slysoft is without a doubt the best company I have ever used for help and updates of a product.
I know you feel pissed off with us telling you this as well as your computer getting trashed and I am sorry for that. Maybe as a good will gesture Slysoft may supply you with some new keys, but that is entirely up to them. Calling them a greedy company doesn't help!