Need help with hp dvd740


I am new to this and need help! The computer is no longer recognizing this piece of crap, and when it did it did not acknowledge when a dvd was inserted. What do I do? Where do I start?

Testing the drive -not crap- in another computer.

Try unistaling the device, then reboot, windows will recognise NEW HARDWARE FOUND, then everyting is hunky :wink: dory

WHY How did you get on are you up and running. Did you try uninstalling the devise and rebooting. :slight_smile: