Need help with alcatel ADSL 1000 modem



i just bought this modem off ebay and it seems that it dosnt recognize my adsl line (my internal adsl modem does work )
the red light flashes like there is no phone wire atached !
i read somewee on the internet that there is a posibiliy to restore factory defaults on this modem or to flash it to newer firmware !
Please i need hep from you guys as alcatel in not responding to my emails
Also i need to know how to enter the modem setup using telnet !