i have a new philips blu ray burner (BD-RE BDD1001), and am having some problems. when the computer is freshly turned on i can see it fine in my computer, and device manager sees it and reports that it is working. but when i try to play a dvd movie or rip a dvd or a blu ray disc it seems to work for about a minute then it will crash, the software will freeze and after forcing it to shut down with task manager then either the burner wont see the disc in it or my computer wont even see the drive any longer.
This happens with all softwares ie dvd shrink, any dvd, dvd decrypter, power dvd etc…
The burner did not come with any install discs and the seller said that it didnt come with one (sale was OEM whatever that means) and i cannot find anything on philips web site
I have tried anything that i have come across browsing this stie for help including removing upper and lower filters and have made all the IDE settings to DMAand am now running out of ideas
I wonder if it is maybe a faulty drive or maybe something along the lines of a faulty motherboard or power supply. I have a fairly new pc probs is about coming up on 2yrs old its a dual core pentuim D 3.3ghz, 2g ram has currenlty a hard drive running on sata with no problems to date. running xp with service pack3