Has any one found the firmware for the HP DVD writer 840d I have tried and failed all mind does is open and close the tray I send three Messages to HP about this problem and they will not reply back if they dont want to help fix this problem it time to advise other not to buy their product
Welcome to the forum
Does the drive appear in Device Manager? (Assuming you’re using Windows!)
Does the drive read or burn any discs at all - Pressed/burned CD and DVD media, and blank CD/DVD media?
What is the current firmware version on the drive?
If you give us a bit more info about what it’s not doing (and any error messages you may get), we may be able to help you out as well as find up-to-date firmware if any exists.
Moving thread to the CD and DVD Writers forum…EDIT: Done.