Welcome to the forum
Does the drive appear in Device Manager? (Assuming you're using Windows!)
Does the drive read or burn any discs at all - Pressed/burned CD and DVD media, and blank CD/DVD media?
What is the current firmware version on the drive?
If you give us a bit more info about what it's not doing (and any error messages you may get), we may be able to help you out as well as find up-to-date firmware if any exists.
Moving thread to the CD and DVD Writers forum....EDIT: Done.