[QUOTE=syzygys;2652988]Thank you for your reply Alan. As you can tell I am very frustrated trying to get this resolved. The DVD neXt Copy support/service department has been of no help to date. They are the ones who had me purchase extended download and renewal agreements but failed to provide me with an Activation Serial Number to enable the software when I installed it. At this point they are not responding to my requests for help. But thank you for your reply. I understand. Syzygy[/QUOTE]
Let me see if I can help, I will forward your post to their tech support, maybe with my input they will help you. [B] EDIT[/B] I cant do it without alot of your personal info, so please try this link again and tell them you posted here with a link of the post.