I recently got a new 3500a.
It sometimes does not want to open, as if trying to read a bad disk, with
the drive light on and the HDD light one th case on also. It takes a few minutes before the tray opens.
It usually happens after burning a dvd and closing the tray again.
The only solution is to do about 4-5 on-off cycles of the PC.
I upgraded to the 2.18 FW but still the same symptoms.
Even if I do not connect the IDE cable, only the power connector is connected, sometimes it still does not want to open. The main symptom is that the drive light stays on, when this ahppens, the drive is stuck again.
Anybody experienced this before?