I just purchased a new NEC/Optiarc AD-7170A today, but unfortunately I cannot get it to work. I called customer support numerous times and they were unable to provide me with a solution to the problem…
Okay, Here’s my situation: when I put a DVD or CD in the burner it will recognize the name: “Shrek (E:)”, however, it just spins for a bit then stops; it will not read the contents, nor execute the autorun.exe. When I right click and explore the DVD or CD, it either freezes, or I am only able to see the files without recognizable icons.
I’m pretty sure it’s a software issue since I recently returned a pioneer DVD burner for the same reason. I’m running Windows XP-64bit Professional, so this might have something to do with it. Also, I’m using a 40pin belt cable (all I have for right now), so I’m wondering if this has something to do with the problem?
Note: My NEC 3520 works perfectly (on same 40pin belt cable) as a slave or master. One thing I did notice is that both AD-7170 and ND-3520 are using the same driver version (5.2.3790.1830).
Any suggestions would be greatly appreciated.