NEC ND-6500a Firmware with Dell 700m .help!

Hi, I recently rebooted my whole computer and i just recently went to the dell’s support site to download the firmware for my drive. after a successful flash, the cd/dvd reader/writer stopped reading cds and dvds and thinks they are all blank.

I really dont know what my original firmware was or how to fix it. should i just reboot everything again and will this fix it?

after hours and hours of researching i know that my drive is set to secondary but what are the steps to fix this firmware. its now on firmware 203e

im really getting annoyed at this entire thing. Thank you for all your suggestions.

You should contact and ask DELL about this because you have used their update.