NEC ND-4570A won't see Verbatim DVD+R-DL disks

[qanda]This thread is about the NEC ND-4570A. Click here to see full specs[/qanda]I bought ten Verbatim disks on eBay from seller “babz_s”. I have no reasom so far to think they’re fakes or duds. I want to be sure before I start making claims for refunds.

I have two NEC ND-4570A drives, one with original v1.02 firmware, the other very recently changed to v1.03 with the booktype setting patch. No change in results is seen beyond what is shown in the NECFLASH.EXE output below, posted in case it helps but I suspect it’s irrelevant here; all I know is that these disks are not fully recognised beyond the limited detail that report shows, so no read or write is possible with them, and that both before and after this firmware update, both drives (one unchanged) can correctly handle read/write as before, and neither have ever produced a coaster in their 2.something years to date. So the drives look good, the firmware looks good, and the disks don’t. Or am I missing something?


Disks that should work aren't... Two drives tested with same results for initial conditions.
One changed temporarily as follows, after setting new firmware 103bt_orig.bin.

===========================================================================================

New DVD+R-DL by 'Verbatim' from eBay:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    The current disctype is DVD+R-DL
    The current booktype is DVD+R-DL
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4


Disk removed from drive:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    Currently no disc is inserted
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4


Known good 'Mirror' DVD-R disks:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    The current disctype is DVD-R
    The current booktype is unknown
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4

    C:\WINDOWS\Desktop>

===========================================================================================

Set TEMP booktype DVD-ROM for  DVD+R-DL:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -setbt DVD+R-D
    L DVD-ROM Temp 0.0.0
    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com


Query booktype, result is new temp booktype but no apparent change for current disk:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    The current disctype is DVD+R-DL
    The current booktype is DVD+R-DL
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    Temporary booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4


Retry query after eject/reload of media, disk not recognised:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    Currently no disc is inserted
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    Temporary booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4


Retry again, after an inactive wait, disk now seen:
    C:\WINDOWS\Desktop>C:\WINDOWS\DESKTOP\NECND-~1\NECFLASH.EXE -v -s -querybt 0.0.0

    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com

    The current disctype is DVD+R-DL
    The current booktype is DVD+R-DL
    Permanent booktype for DVD+R is DVD+R
    Permanent booktype for DVD+RW is DVD+RW
    Permanent booktype for DVD+R-DL is DVD-ROM
    Temporary booktype for DVD+R-DL is DVD-ROM
    You have 500 changes left to change the permanent booktype settings
    Your drive uses bitsetting version 4

    C:\WINDOWS\Desktop>

===========================================================================================

Which version of the Verbatim DL disks did you buy? There are two: the 2.4x-6x MKM001 disks, and the 8x MKM003 disks.

An older drive like your 4570A may not have support for the newer 8x version in its firmware.

If you don’t know which one you have, look for the mid code on the disks using DVDIdentifier or ImgBurn in Discover mode.

8x speed, as confirmed:


----------------------------------------------------------------------------
Unique Disc Identifier : [DVD+R-DL:MKM-003-000]
----------------------------------------------------------------------------
Disc & Book Type :       [DVD+R DL] - [Not Available]
Manufacturer Name :      [Mitsubishi Kagaku Media]
Manufacturer ID :        [MKM]
Media Type ID :          [003]
Product Revision :       [Not Specified]
Blank Disc Capacity :    [4,173,824 Sectors = 8.55 GB (7.96 GiB)]
Recording Speeds :       [2.4x , 3.3x-8x]
----------------------------------------------------------------------------

The drive IS capable of 8x writes to DVD+R-DL media, it was always advertised formally as such (see link at top of first post), and I’ve updated the firmware too, on one of them.

Hmmm. The drive does support both - and +R 8x DL, so I’d imagine MKM003 would be in there, if indeed the 8x discs are what’s being used.

Edit: too slow. :)…may I ask where the discs were made? It should say on the packaging.

Singapore, according to the seller, who appeared to state things knowing they were able to withstand challenge by those who knew. And the packaging confirms it’s made in Singapore.

For info, the eBay listing is 160348473047.

Some drive info, in context:
It’s on Windows 98 SE, with native support, which I read is appropriate. It’s reported as working properly.

Settings are:
Disconnect = Off
Sync Data Transfer = Off
Autoinsert Notification = Off
Removable = Greyed out
Int 13 unit = Greyed out
DMA = On

It’s the only CD drive on this machine, and the other is also unique to one machine.

In case it helps, here’s SIW’s report on the drive…


Property        Value
Device ID       SCSI\_NEC____DVD_RW_ND-4570A_1\MFCHILD0001PCIVEN_1106DEV_0571SUBSYS_AA011106REV_06BUS_00DEV_11FUNC_0100
Status  0x18086a4e Started
Problem 0x00000000 (0)
Capabilities    14 00 00 00 
Config Flags    00 00 00 00 
Class   CDROM
Manufacturer    (Standard CD-ROM device)
Hardware IDs    _NEC____DVD_RW_ND-4570A_1
Class GUID      {4d36e965-e325-11ce-bfc1-08002be10318}
Description     _NEC DVD_RW ND-4570A 
Driver  CDROM\0003
        
Device Configuration File       MSCDROM.INF
NoSetupUI       1
DigitalAudioPlay        02 
InfPath MSCDROM.INF
InfSection      GenCDInstall
ProviderName    Microsoft
DriverDate       4-23-1999
DriverDesc      (CD-Rom Drive)
MatchingDeviceId        GenCD
        
        CDROM
EnumPropPages   iosclass.dll,EnumPropPages
SilentInstall   1
NOInstallClass  1
Installer       IOSClass.Dll,CDROMClassInstall
Icon    2
Link    {4d36e965-e325-11ce-bfc1-08002be10318}

If the drives are burning other disks properly, then DMA should be set properly already. So that shouldn’t be the problem. (Edit: I see that it is enabled in that last post you made.)

Singapore made Verbatim DL is the best available double layer media.

What burning program are you using? Have you tried ImgBurn? It will set the layer break correctly on DL media.

What speed have you been burning? I normally burn DL media at 4x.

Good info to relate:
I updated UltraISO (disk and image writer program) and it appears to work! It’s burning one right now, starting in at 6.1x or so as promised in the new firmware notes…

I didn’t suspect UltraISO because I thought the older copy was able (it should have been, it let me set the disk size, etc…), and also when opening a new blank disk in Windows Explorer it ‘shows’ falsely, as a single CDA ‘file’ if I try to open it. I’d gotten used to this as a crude check on a blank’s validity at a glance, and it wasn’t opening at all, I was getting ‘drive unavailable’ type errors which seemed consistent with other reports of no valid media…

Looks plenty valid now though!

Thanks for all help I got here.

EDIT: More than halfway done, so it looks perfect, as I hoped and expected. If all is well I’ll not post again, on the basis that no news is good news. :slight_smile:

Good. Glad you got it working, though I didn’t feel particularly useful in my efforts.

But you were there, and you helped me to think. Thankyou.