NEC ND-3550GEN - PC hangs after install

vbimport

#1

Hi all,

I recently purchased a ND-3550 from dabs.com

I already had a CD-RW installed, so I simply removed that and replaced it with the 3550, like for like, same data cable and power socket, however, when I restarted the machine, it got as far as the Windows XP startup with the blue “progress bar” at the bottom, then froze (after about 8 cycles of the progress bar). I’ve rechecked all the connections are secure and rebooted several times, but it always freezes at the same point.

I have no manual, software or drivers (and I believe they aren’t necessary ?) with the drive, and as the computer won’t start, have no way of determining what firmware version it is.

Any tips please folks ?

Thanks in advance.
P


#2

Hi PabloMc2 and welcome to the forum.

Check the jumpers are set correctly on the rear of the drive Master or Slave. (set to the same as your CD-RW you removed)
You will also need an 80 conductor IDE cable for this drive.

If this doesn’t help. remove the drive and allow Windows to boot without a drive connected. Reboot once more then close down the PC and reconnect your new drive.