I just received an NEC ND-3550-A DVD burner.
After inserting a DVD or CD, the drive will not respond to presses of the open button.
The contents of the drive can be seen in an explorer window, and files or DVD movies can be played, but the drive just won’t open anymore after the first CD/DVD has been inserted (until I power down).
I am about to send it back, but I just wanted to check to see if this is a known/common issue. And if there is a simple fix.
Any help would be appreciated.