Hi, 1st post and all, go easy on me!
I apologise for the long post but I needed to explain fully.
Well, the perfect end to a miserable day happened this evening. I was fixing my boot sector of my SATA HDD using Win XP Recovery console. Anyway, I put in my XP CD and loaded up windows setup. Setup began copying files and then errored half way through - weird as I have never seen that happen before. It corrupted the copy in the reading process.
I restarted and went for another go. It spun up to 48x speed, and began loading windows again. When it got to the loading files stage, which it does at about 2 or 4x speed I began to hear a click. It was a very weird click as this drive is virtually silent all the time. I thought nothing of it and it continued loading. Anyway, I did some stuff, took the CD out but hadn't fixed my problem. So I restarted again (I am getting somewhere, please bear with me) and put the CD back in. This time it loaded up @ 48x speed fine as normal, then down to 2x where I heard the clicking again. Just before it started windows..... BANG!!!!
I thought my PSU had blown and has members of my family worried about what the hell had happened. Anyway, turn off quickly and inspect the drive - sounded very much like it came from here after I established no burning smell. Sure enough, there was my Windows XP Home Ed CD SP2 in about 400 pieces. I'm not sure what happened but it wasn't my disc at fault as the disc has only been used about 10 times in it's life. I will RMA the drive with all the pieces inside so they can see the damage. The tray was very groggy to open when I did a manual open so I think it was the tray that gave way and the CD took the brunt of it.
Am I in any position to claim my Disc back? I am very experienced with computers having built 5 myself and am extremely computer literate and I know there wasn't user error involved. Only now I have no O/S disc. What can I do? Should I get a replacement or does anyone suggest getting a newer drive with the Â£45 refund? I think my USB bluetooth dongle is now defective as it no longer starts up with my computer. You will know that this runs @ 5V which is the same as my DVD drive and perhaps my PSU overloaded when the disc broke as it was attempting to spin at 48X.
Any help is greatly appreciated.