I have an emachine T3958 and it has a NEC ND 3500ag DVD-RW. I know this because I used Nero info tool and I also remove it to see if it was a NEC and yes it is. This is the serial number I got off it 4ZHDL93S111 and was manufactured on Dec 2004.
The problem I am have is I can not use 16X DVD-r I have tried Memorex and Fujifilm and it is unable to read them. I have had no problem when it comes to using the 8x DVD-r Memorex or Fuji or Maxell but they do not make them anymore only the 16x.
I tried to do a firmware update but it says “Target NEC ND 300-A is not found correctly”. The file that I used is NECND350_v21B.exe I have even tried it in safe mode as instructed but I get the same error message.
Here is the info I got off Nero’s info tool
Nero InfoTool 4.03
Drive : _NEC DVD_RW ND-3500AG
Type : DVDÂ±R/RW DL Recorder
Firmware Version : 2.98
Buffer Size : 2 MB
Date : ?
Serial Number : 4ZHDL93S111
Can anyone help?