Nec DVD +RW ND-6650A causing system to crash

vbimport

#1

Hi,
I laptop is a Dell INSPIRON 6400 with a NEC DVD +RW ND-6650A CD writer. It crashes each time i load CD rom. Where can i get the firmware updated or driver corrected please?


#2

Hi and welcome to the forum :slight_smile:

Just to be sure that the drive is not damaged, can you try to install it on a different computer? Or also in an external box. If CDs cause the same problem also in another machine, then I think that the drive is faulty.

Try also to use a new cable.

Maybe the problem is not the drive, but a software installed in your computer.


#3

Startup in SAFE MODE and try that way, if it works then some software/drivers are corrupted.