NEC 3550A: Won't Work

I purchased an OEM NEC 3550A DVD burner from Newegg recently, and shortly after installing it began to get problems with the drive.

The drive will not read any kind of DVD 95% of the time, if I put in a data DVD or a movie DVD or a game DVD, it will only show up as being a totally blank disc.

When I try to burn DVDs 95% of the time it will fail. I’ve tried four versions of Nero, Roxio, Alcohol, and a myriad of freeware burning software to no avail.

I’m really stumped here, and would greatly appreciate any help. Thank you.