I bought a new oem 3540a from newegg.com, got it and installed and it wouldnt recognize any kind of disc. Rma’d it back and got another one, same problem. So i am figuring this is a drive and computer problem now, right? The drive is recognized when the computer boots up. It shows in the device manager. The door comes out and put a disc in it and it goes back in. But want read or open a dvd/game/music cd or nothing. I run nero info tool and it shows this.
If i go to the drive in my computer it shows a little dvdrom over the icon and if i double click it it gives me a message—The request could not be performed because of an i/o error. If i go to properties of the drive with a dvd movie in it and and click hardware/the drive in the list/volumes/populate it gives me this—
When i try to run the necwinflash.exe off of this forum it says no supported drives found. Any help would be greatly appreciated. And if i posted this in the wrong section, my appologies. I am a noob, hehe…