NEC 3520a - sudden problem reading some dvd

vbimport

#1

Hello folks,
Hope you can help me with my query.
The dvd drive NEC 3520a - working fine for a year. Yesterday, it will not recognise any game disk, neither a game i have already installed nor a new game disk. I’ve tried 5 different game disks and get only ’ no disk inserted’ or ‘please insert disk into drive D’ (the dvd drive) pops-ups.
OS: win 2000 sp3.
The drive still reads and plays burned dvd media and plays dvd film (pre-recorded media) and it still can burn dvd/cd
I’m mystified.
Any help or suggestions greatly appreciated.
Jules


#2

SP3? Please install SP4.

Uninstall the IDE channels in Devicemanager and restart, maybe that helps.


#3

Thanks for the suggestion ‘Chef’ - I appreciate the help. However, it didn’t help. I uninstalled the IDE channel and rebooted and installed the windows IDE instead of the Nvidia. I also updated the firmware to the latest. Since then I have moved the dvd drive unit to a machine with WinXP SP 2 and it still does the same thing: doesn’t read/find any cd or dvd with game or installation or ‘data’ on it but still reads cd and dvd with video files, dvd movie files, jpgs. I will see if it still burns in a few minutes.
Any further ideas?
Thanks in advance for your time.


#4

That’s weird, maybe it needs to be cleaned?!


#5

Okay, cleaning with a ‘cleaning disk’ as bought from a computer shop?
Sorry to be so dumb, but i don’t know what experts recommend for cleaning.


#6

Would be the easiest way, but not the best.

The best would be by opening up the drive…


#7

Thanks.
Opened up the case but it looks very clean i.e. no fluff.
Placed in another computer running a fresh copy of WinXP, still same issue.
Will try lens cleanber tomorrow.


#8

Hi there,
I used a cleaner disk and , as i said, the inside of the dvd drive unit seems clear. No change in the problem with reading disks.
Final suggestion?
Thanks :confused: