NEC 3520a - can no longer read cd but dvds work

vbimport

#1

The dvd drive NEC 3520a - can’t read or play or even ‘find the disk’ with CDs. The drive still reads, plays and burns dvd media.
This message further to an earlier question i posted - when i mistakenly thought that i could still read CD; i’ve just worked out that i was wrong: CDs don’t work but DVDs do!

Tests: I tried to read the drive via the dos window - it reads a DV okay but trying a CD I get only the ‘disk not found’ error pop-up.
I originally has the drive in an OS win2K SP4 but since i have put in in a winXP pro OS machine.
I did uninstall the IDE drivers and reinstall the windows ones.
I have moved the drive to another machine and tried it there too.

I’m still mystified.
Any help or suggestions greatly appreciated. Thanks.
Jules


#2

And it didn’t work in the other machine too?

Then the cd part seems to be dead.


#3

Thanks for replying.
Shall i assume that this is a hardware problem and take it up with manufacturer/seller?
Unless there’s a software soultion?
cheers
Jules


#4

If it won’t work in 2 different machines then the cd part is normally dead.

If you can, go for RMA/warranty.