[qanda]This thread is about the NEC ND-6500A. Click here to see full specs[/qanda]Hi,
I’m sorry if this seems a stupid question but I have been struggling with a problem for weeks and reading various threads in this forum has just made me more confused.
I have a Dell Inspiron 8600 laptop which came with an NEC ND-6500A DVD writer in the removable docking bay.
A few weeks ago one of my colleagues needed to burn some DVDs and not having a burner I gave him mine.
I decided to purchase an identical drive off ebay. Big mistake. It wasn’t a Dell drive but from a different laptop.
I inserted the drive into the caddy and slid it into my laptop and hey presto it worked straight away no problems… or so I thought. The next day when I rebooted the laptop, I got a message saying that the device in the system modular bay cannot be identified, so I removed it and rebooted. Again no problem. Then I inserted the drive & it works fine. Windows device manager shows it as NEC ND-6500A.
I tried to update the Firmware using the Dell site but it will not recognise the drive.
I downloaded the latest firmware from the NEC site and again it says no supported drive found.
I have the firmware from the old drive I used NEC Winflash to dump it and I’ve tried to restore this to the new drive without success.
My guess is that I have a Master/ slave issue but I am not confident enough to be sure.
Can anyone point me in the right direction PLEASE?