I have a Optiarc ND-3570A burner which worked fine until a few days ago but now will not burn a DVD or even recognize the drive as being there.
I tried to burn a personal movie onto a DVD and Nero 5 would not recognize my burner and told me to install Nero burning rights, which I did, but to no avail.
I tried other burning software but still no drive. I then tried to boot from the dell factory utility and driver cd but it wouldn’t load the CD even.
I searched everywhere online for help with this and nothing seems to work.
The NEC driver firmware flash utility but it would error every time and say: Target NEC ND-3570A is not found correctly.
Also, which I find weird, if I insert the Dell Utility/Driver CD and open up Nero the drive will recognize fine and I can get all the way to where I need to insert a blank DVD to start the right, then it disappears again. So basically when the Utility CD is in the drive seems to operate fine, but as soon as I take it out, it disappears again.
I’m pretty oblivious to deep computer talk, but It seems to me that I need to reinstall the driver or firmware??? but I can’t seem to figure out how to do it.
If someone could PLEASE help me step by step on how to fix this problem I would be very grateful.
Lastly I am running Windows XP with SP3 I believe.
— Also when run Nero InfoTool 5 the drive will not show up, unless of course I have the Dell Utility CD in the drive.