The quote from NEC site: ( http://www.necd.de/faq_detail.php?id=573&frage=294 )
DvD Burner ND-Series - system crashes; freezes; bluescreens; wrong burn results;
burn procedure aborted; device is missing; lead out error…etc.
What can I do?
Pls. note the following steps:
It is recommend that device should be connected to secondary IDE port
as master. Dont use fast ATA 133/166/233 and 266, unit should
connected with delivered UDMA-2 cable(40pin)
First deinstall all your burnersoftware(s), also clean registry*.
(*it is recommend to use cleaning tools from NERO:
General Clean Tool http://www.nero.com/en/631940828445001.html
Registry Checker and DriverClean tool http://www.nero.com/en/631938356417810.html
InCD Clean Tool http://www.nero.com/en/631938356212815.html
Nero 5 Clean Toolnero clean tool http://www.nero.com/en/631938364095950.html)
Install actual mainboard driver (Busmaster/ Chipset driver). Contact in this
case manufacturer of your mainboard. For test you can also try to burn
without DMA mode, (only possible under Windows XP and Windows 2000) in the
device manager - “IDE ATA/ ATAPI controllers”, you can switch from DMA
to PIO mode. Pls. notice: If problems caused by NFORCE Chipset drivers,
you should better reinstall MS standard IDE drivers.
More than one installed burnersoftwares can cause problems (**some
softwares replace ASPI driver by their own! ) so install only one, especially
actual trial release of NERO [ http://www.nero.com ] and check
burn project again.
**If needed, install actual ASPI Driver (contact manufacturer of your
burnersoftware e.g. www.nero.com)
Use our recommended medias, with other medias there`s no guarantee,
they will be written correctly and with maximum speed.
For Problems with InCD, pls. contact Nero support. Be informed device
works only with InCD, Mt.Rainier (e.g. directCD) is not supported.
You can deactivate for test (only with Windows XP) “IMAPI CD-Burning
COM Service”, go to menu “start” > “settings” > “administration” >
“services”, search “IMAPI CD-Burning COM Service”, rightclick and
Pls. be informed for problems with “external” USB and FireWire versions
(OEM) of this burner, you have to contact manufacturer of them for
service and support. The retail version of ND-Series Burner is recommend
for “internal” usage.