First I must say hello all and thank you in advance for all your help. I have first tried searching previous posts to resolve my problem but I must admit the volume and technical stuff was overwhelming so... here I am.
I own a Dell Laptop and have the sony DW R56-a... I figured out it was renamed to SOSW-852a. Now on to my problem.
I cannot burn DVD's to back up data. I use the sonic burner that came with the dell and use quality DVD+r's (Memorex and a few cheap ones) I got tired of wasting money. I have a 3.20 P4 and have a 1gb of ram. I can watch movies and all basic stuff but I get errors when I try to back up my data. I have tried to do this on all the settings in sonic.
I do not know what to do next... I think a firmware upgrade or change may help but before I go down that path I would like some expert guidance on what to do.
Once again thanks and yes bieng a NOOB sucks but I hope you can help me:)