My dvd-ram drvie won't read any type of dvd

my lg ht-sl-dt dvdram gsa-h44n won’t read an type of dvd discs. it only reads cds.

That’s not very much info to go on.

This is a fairly new LG model. Did it ever read DVD’s? Does it burn to DVD’s? Does it recognize a DVD (blank)? What operating system are you using? What burning program do you use? Sometimes the DVD laser can go bad in drives while the CD laser still functions (& vice versa). More info is needed to try to troubleshoot this, please. If you originally had no problems & it just stopped reading DVD’s, you might want to see if it’s still under warranty?

Otis

it used to work normally before. recently it stopped reading dvds. i use windows xp sp2 and then nero for burning and also i’ve burned some dvd discs as well.

Welcome to CDF’s

Try to install the drive in another pc. Don’t you have a friend with a pc or own another one yourself?

If it fails that then take it back or RMA it whichever applies.

Try in SAFE MODE first.