My DVD Player Won't Recognize Anything

Hi everyone, I’ll just get to the point.

I have a HL-DT-ST DVD-ROM GDR8163B and it doesn’t recognize any disc I put in (DVD or CD). Now, since this is my dad’s computer and he doesn’t really know computers, I can’t tell when was the last time this device worked (but I do know it did before) or what was the thing that caused it to malfunction.

I tried several discs (both DVD’s and CD’s) and none of them worked. Just to be sure there’s nothing wrong with the discs, I also tried some of the CD’s on my CD-R burner and it did work.

I’m clueless as to what the problem is and would appreciate any help you guys can offer.

P.S. I don’t know if this helps, but here’s my Nero InfoTool data:

stick a disk back in, use the disk tab to post a screenshot

I already did that but I figured there’s no reason posting a screenshot since it says: Type: “no disc inserted” and everything else is marked “n/a”.

What country are you in? I notice your region code for your drive is set to REgion 2.

Open Device Manager and see if you have any yellow “?” or “!” showing up.
You also have the drive as slave on the same IDE cable as your hard drive, which isn’t the best way. It should be on a Ide channel of its own.

harley2ride, I live in Israel.

wobble, there’s only a “X” showing up next to my Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller, but that doesn’t bother me since it doesn’t have anything to do with my DVD player and my internet connection is fine.

As for the IDE, I’m not really intelligent on the subject, but that’s the large thin cable with 2 rectangle plugs, one in the middle and one at the end, right? Well, I opened my case and here’s how it’s arranged: There are 3 IDE cables, on each there’s a small printout that says what it’s for: one is “Floppy”, the other is “HDD” and the third says “CD-ROM”. Now, the “CD-ROM” is connected with its far end to the burner. The “Floppy” is connected (can’t remember with what plug) to the floppy drive and the “HDD” is connected with its far end to the DVD player. There’s no IDE cable connected to the HDD (well, at least not one of those large grey thin cables).

I tried unplugging the “HDD” cable from the DVD (leaving the cable unplugged) and plugging the “CD-ROM” cable into the DVD (thus leaving the burner detached), thinking maybe there was something wrong with the “HDD” cable or maybe it just wasn’t meant to be plugged into the DVD player, but that didn’t work - the DVD still couldn’t recognize any disc I put in, DVD or CD.

remove it from device manager and reboot?

Yes, certainly worth trying. I once had an image to describe this process… aha, here it is:

If ‘Scan for hardware changes’ doesn’t work, then uninstall again and reboot instead as DaChew indicates.


Thank you for your quick responses, DaChew and imkidd57. Unfortunately, that too didn’t work. :sad:

one last try before we condemn that drive to the grave

http://forum.digital-digest.com/showpost.php?p=423201&postcount=20

Will it boot from a disc? e.g. Windows XP setup

(Make sure you change the boot order in BIOS setup.)

JPack, 1st boot device is HDD; 2nd is DVD; 3rd is floppy.
My burner isn’t showing up as an option - is that normal?

DaChew, here you go:


Filter Driver Load Order http://www.bustrace.com

Upper Device Filter: redbook
Device Object: HL-DT-ST DVD-ROM GDR8163B
Lower Class Filter: PxHelp20

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

Driver Name: pxhelp20.sys
File Location: c:\windows\system32\drivers
File Description: Px Engine Device Driver for Windows 2000/XP
File Version: 2.03.28a [2.3.28.0]
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions

Thank you. :bow:

might try killing sonic

http://tools.roxio.com/support/tools/roxizap.exe

Nope, didn’t work. I also tried uninstalling-restarting winxp-reinstalling afterwards.

Here’s my new Filter Driver Load Order:

Upper Device Filter: redbook
Device Object: HL-DT-ST DVD-ROM GDR8163B
Lower Filter Drivers: No Lower Filter Drivers specified for this device

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

You can restore the system to an earlier date (may be a month ago) reboot the system and see if that resolve your problem if that doesn’t work your best bit would be to reformat your hard drive and reinstall the programs.

I think the next thing to do is try the drive in another computer, it’s probably toast.

download isobuster and see if you can read it with that.

This thread already 4 months old and the main poster might not be interested any more.