My dvd doesn't read disc

the problem: my dvd-rom drive randomly stopped working. It opens and closes the lights turn on except when I put in a disc it won’t read it. If i go to explore and click on the D: drive all I get is an hour glass until I open the drive and take out the disc. Then it just says please insert a disc. So, any ideas. btw this drive is fairly new.

or this one :confused:

Yep !! the DVD-Rom not working problem, seen it happen before! Just use the DVD-Rom not working 10 point check list. :slight_smile: