My DVD burner can only burn at 4x speed

Sorry for the possible repost, I tried to search around but it’s possible I just failed at it.

In any case, my HP dvd840b refuses to burn at anything but 4x. The problem appeared after I reformatted my computer but I have already updated the firmware to the latest version. The disc (DVD-R) and the burner can both handle 16x (or more) and I’ve burned at that speed before, but now I just can’t select any other speed then 4x regardless of what I do.

I’m at my wit’s end here; how do I fix this problem?

Thank you.

Welcome to CDF. :slight_smile:

This can often happen, with no real fix. It’s something weird about the LG drives that use Panasonic chipsets [the HP is a rebadge of one of these LG drives]; it randomly occurs, and the best fix is to just switch to different media or replace the drive.

I believe this is an IDE interface drive, so check the DMA status of the drive first. Look in my signature for Womble’s guide for checking dma. Though normally, if it is in PIO mode, it won’t burn at all.

Edit: Albert knows more about the hardware than me, so his analysis is probably closer to the truth. Won’t hurt to check DMA though. Main part to look for is Current Transfer Status, which should be Ultra DMA, not PIO.

Thanks for the fast replies.

[QUOTE=Albert;2296319][…] and the best fix is to just switch to different media or replace the drive.[/QUOTE]
As in buying a new DVD burner? That’s quite annoying, as it was working perfectly until now. I tried to uninstall the device altogether and restart to have Windows reinstall it, but it’s still stuck on 4x. Could removing / reinstalling the firmware have any effect? I don’t know how to do that though… Would changing the burning software do anything? Tried both NTI and Nero so far.

Geh…

[QUOTE=Kerry56;2296320]I believe this is an IDE interface drive, so check the DMA status of the drive first.[/QUOTE]
I looked through your guide and checked the DMA status, and in the first set of primary / secondary channels Ultra DMA Mode 5 was in use. In the second set (which might be irrelevant if it’s for my second DVD device, which isn’t a burner) the primary channel had DMA as unavailable, and the secondary was running Ultra DMA Mode 2.

[QUOTE=Quadratic;2296366]Thanks for the fast replies.

As in buying a new DVD burner? That’s quite annoying, as it was working perfectly until now. I tried to uninstall the device altogether and restart to have Windows reinstall it, but it’s still stuck on 4x. Could removing / reinstalling the firmware have any effect? I don’t know how to do that though… Would changing the burning software do anything? Tried both NTI and Nero so far.

Geh…[/QUOTE]You might try re-flashing the latest firmware for the drive [I do not remember what that version is, though]. I don’t think there’s much else you could try, outside of that.

Well, actually could you post a full log from a burn with Nero?

Okay, got some time to burn a DVD today and so I used Nero and saved the log. Here goes.

Zin

1C82-A0K5-19E5-MAAX-400E-X66E-****

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
(Nero Express)
Recorder: <HP DVD Writer 840b> Version: HJ86 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <IDE-DVD DROM6216 >Version: HD08 - HA 1 TA 1 - 7.10.1.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3250823AS atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST3250823AS atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 840b atapi Port 2 ID 0 DMA: On
CdRomPeripheral : IDE-DVD DROM6216 atapi Port 2 ID 1 DMA: On
CdRomPeripheral : YFINYP QZ0XIZ8HE 1.03 aol2ane3 Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
HP DVD Writer 840b E: CdRom0
IDE-DVD DROM6216 K: CdRom1
YFINYP QZ0XIZ8HE L: CdRom2

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2046MB (2095596kB)
Free physical memory: 1054MB (1079664kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

23.6.2009
Burn DVD Image
17:16:54 #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

17:16:55 #2 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

17:16:55 #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2294911 (509:58.61, 4482MB)

17:16:55 #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

17:16:55 #5 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HP DVD Writer 840b, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193

17:16:55 #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<

17:16:55 #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1)
2 indices, index0 (150) not provided
original disc pos #0 + 2294912 (2294912) = #2294912/509:58.62
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2294912 blocks [E: HP DVD Writer 840b]

17:16:55 #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: HP DVD Writer 840b] for write in CUE-sheet-DAO
DAO infos:

MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4699979776, ISRC ""
DAO layout:

__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2294912 | 2294912 | 0x00
2294912 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

17:16:55 #9 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

17:16:55 #10 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

17:16:55 #11 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

17:16:55 #12 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

17:16:55 #13 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

17:16:55 #14 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 4x (5Â 540 KB/s)

17:16:55 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

17:16:55 #16 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

17:16:55 #17 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

17:16:55 #18 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

17:16:55 #19 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

17:31:22 #20 Text 0 File WriterStatus.cpp, Line 113
<E: HP DVD Writer 840b> start writing Lead-Out at LBA 2294912 (230480h), length 0 blocks

17:31:52 #21 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 2294911 (23047Fh)

17:31:52 #22 Phase 37 File dlgbrnst.cpp, Line 1762
Burn process completed successfully at 4x (5Â 540 KB/s)

17:31:53 #23 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

17:32:00 #24 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

17:32:00 #25 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

That’s a lot of text…

Oh, and I’m not sure what “re-flashing” means. It is just uninstalling and reinstalling the firmware? I never found any option for uninstalling it, though I might have been looking at the wrong place. -.-

You can’t uninstall the firmware; and re-flashing is basically the same thing as updating the firmware, only using the same version currently on your drive.

And just to make sure it’s not a software conflict, uninstall whatever software that might have created the virtual drive. [Such as Daemon Tools, Alcohol 120, etc].

Hi,

could you also please run Nero CD/DVD speed (you have it already installed), insert one of these discs and post the output of the “Disc Info” tab.

I ask this, since this could be also lack of proper support of this media in your drive’s firmware.

Michael

the burner can both handle 16x (or more) and [B]I’ve burned at that speed before[/B]

Is this with the exact same media from the same spindle?

You may want to try ImgBurn and under ‘Device’ see what it says as far as Supported Write Speeds.

You could also try this little script (which basically clears the filters).

http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Hello again. Sorry to those trying to help me out, but I had to put this on the back burner due to other issues arising. That, and the fact that my DVD is actually burning at a reasonable time again - which has me somewhat perplexed.

[QUOTE=Albert;2296991]You can’t uninstall the firmware; and re-flashing is basically the same thing as updating the firmware, only using the same version currently on your drive.

And just to make sure it’s not a software conflict, uninstall whatever software that might have created the virtual drive. [Such as Daemon Tools, Alcohol 120, etc].[/QUOTE]

I uninstalled Daemnon Tools and PowerISO, restarted, but the problem’s still there. I also tried re-flashing, but the HP update program (“hpdvd840b_HJ86.exe”) just claims the updated to be of “the same or lower” version, and greys out the update button.

[QUOTE=mciahel;2297014]Hi,

could you also please run Nero CD/DVD speed (you have it already installed), insert one of these discs and post the output of the “Disc Info” tab.

I ask this, since this could be also lack of proper support of this media in your drive’s firmware.

Michael[/QUOTE]

Here’s the Disc Info log. Won’t go higher the 4x it seems.

Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : DVD-R
Book Type : DVD-R
Manufacturer: : Ritek
MID : RITEKF1
Write speeds: : 4 X
Blank Capacity : 4.38 GB
: 4489 MB
: 4707321856 bytes
Extended Information
Layers : 1
Usage : General
Copyright protection : n/a
Recorder information : recorded with HP DVD Writer 840b
Disc Status : Empty
Raw Data
Pre-recorded Information in Lead-in (0Eh)
0000 - 01 40 C1 FD 9E D8 52 00 02 87 0D 13 87 88 90 00 - .@…R…
0010 - 03 52 49 54 45 4B 46 00 04 31 00 00 00 00 00 00 - .RITEKF…1…
0020 - 05 88 80 00 00 00 02 00 5D 00 91 7C 50 FA 06 01 - …]…|P…
0030 - 50 FA 06 01 00 82 06 01 00 00 06 01 00 60 25 01 - P…%. 0040 - 00 44 00 00 44 06 11 00 27 17 91 7C 00 00 06 01 - .D..D...'..|.... 0050 - 00 60 25 01 00 60 25 01 00 00 06 01 00 00 21 01 - .%…`%…!.
0060 - 00 00 21 01 00 00 86 01 8C 06 11 00 D4 18 91 7C - …!..|

[QUOTE=MysticEyes;2297030]Is this with the exact same media from the same spindle?[/QUOTE]

It should be the same DVDs as I’ve always used; same brand, same model. But I checked up to be sure, and it seems like I’ve been using everything from 4x to 16x discs so far. Now, the reason I posted here was because it took me about 90 minutes to burn out a DVD rather then the ~20 it usually takes. Still, I’m back to 20 min / 4.7 GB DVD now - burning in 4x speed.

Okay, I might just have done the biggest rookie mistake ever in assuming that my burner was burning in a lower then usual speed just because of that one disc taking forever to complete, but that’s the first time it’s happened. -.-’ Never paid much attention before to the speed I guess, only to the time it took to burn a disc.

Is it normal that some DVDs take 4-5 times longer to burn for no apparent reason?

I’ve never used Ritek media of any flavor, nor do I have any experience with that burner so I’m just throwing this out there, maybe the two don’t like each other.

It is common for a drive to slow down during the write process with problem media, whether it’s junk media in general or media that the particular drive doesn’t like.

Might just be time to get a different drive. The “only offering of 4x”, like I said, can happen with even well-regarded media.

http://club.cdfreaks.com/f91/hp-dvd840i-woes-202852/
http://club.cdfreaks.com/f91/gsa-4166b-issues-verbatim-dvds-225440/

The dvd writer 840b HJ86/68JH firmware does have support for RITEKF1 [albeit at 8x], and my dvd840e [using the original LG GSA-4166B firmware 1.02] will not detect my RITEKF1 as capable of above 4x [even though 1.02 supports them up to 16x]–meaning that I wouldn’t be able to burn it faster than 4x, or select anything besides 4x. My GSA-E40L [based on the traditional Renesas chipset instead of a Panasonic chipset] detects the media as capable of 16x, and never falls back to only offering 4x.

My suggestion is to try some different media [Verbatim 16x DVD+R & Sony 16x DVD+R/DVD-R work well for me in this drive] or replace the whole drive.

[QUOTE=Albert;2299208]My suggestion is to try some different media [Verbatim 16x DVD+R & Sony 16x DVD+R/DVD-R work well for me in this drive] or replace the whole drive.[/QUOTE]
I’ll do that, thanks. And since it seems to be working at least partially, I solved my original problem with not being able to burn out what I needed to be able to clear my C: drive. I’ll get to upgrading once I get the money for it.

Thanks to all who tried to help and gave advice. I must say I’m very positivity surprised about the community here, so I’ll probably stick around. :3