I am devistated!!! I (never thought it would happen to me - STUPID to not save) think I have lost 3 years worth of stored photos on my pc. I am desperate to recover my photos. I could care less about any other information on my pc. My photos are invaluable! HELP!!
Here is what happened:
My computer locked up while in hotmail. I turned it off and when I tried to reboot the windows xp would go to loading then reboot over and over. I called our anitvirus co. and the tech tried to walk me through safe mode, but the pc would not go there.
I then took the unit to a local tech who sent back a repair order with the below information:OS would not start up at all as customer indicated. Chassis fan was deemed defective. OS has multiple fatal errors. BAD_POOL_CALLER Stop: (bunch of numbers listed here) Microsoft hotfix could not be applied due to the extensive file corruption of the OS. OS safe mode was inaccessible as the microsoft, XP, PCI.SYS was corrupt (boot file). Boot fix provided by mircorsoft did not fix the problem. Most of the file system was corrupted by the hardware failure causing the bad pool caller to stop the system. System also appeared to have a worm and virus that invaded teh file system causing the system never to boot. (via microsoft engineer) The motherboard tested ok. The video card tested Ok. USB ad on card tested OK. Firewire add on card tested OK. Hard drive is suspected to have write errors. Chipset and processor was running in a marginal excessive heat state due to the intrusion of dust and lint in the heat sinks.
I have NO idea what all of this means. Is this a total loss or could a hard drive recovery company find my photos??