My burner will not recognize Ori. DVD/CD

I have an HP 740i Lightscribe DVD burner that I installed into my Sony Vaio PCV-MXS10. The drive will recognize and open Data CD’s and I can burn Data CD’s but it will not recognize any commercial/original DVD’s or CD’s. Please, please help!!! Thanks, DarthKaos

Your burner is having problems and will have to be replaced no doubt. I had one do the same. I guess they don’t last forever.

it’s brand new, about 3 weeks old, it has never worked right…My wife bought it and installed it/ I just got home for R&R from Iraq and I am trying to get it working right. I have uninstalled and reinstalled it twice and I am at my wits end.

Being brand new I would call it defective then. Hopefully you can return it for another one.