Yes, Pathplayer is set to "Always Enabled". I might try leaving the disc in the drive longer next time it does it; maybe it will scan after a few moments wait? I figured that if it didn't immediately start opening the disc upon insertion that it probably won't by giving it more time. I will also clean all my drives just in case (although I doubt that's the reason because I do clean them often enough). The discs themselves are always clean, no fingerprints or scratches. It's only happened once before and it did eventually open the disc so it isn't too much of a bother.
great software I plan on using it for a long time as long as the support and updates are this good!