Hi, I have a Fujitsu N3510 with a Matshita DVD-RAM UJ-831S. I can't burn a CD/DVD with any installed programs, i.e. Nero 6.6, WindowsXP/Roxio, Windows Media Player, etc. The drive plays everything fine. I had Alcohol 120 and Daemon tools installed and those were working properly. I tried to burn a cd and couldn't. I uninstalled both, no joy. I tried all the things suggested by the various individuals on the forum, i.e. deleting the the drivers for the DVD/CD and IDE ATA/ATAPI controllers. I also went to the regedit and deleted the upper and lower filters, to no avail. I couldn't find a new driver. I also don't know if there is the right firmware out on the net. Maybe the burn portion of the drive is dead. I can't turn it in to have them swap in another drive because I'm currently in Iraq. Any suggestions would help. I attached a copy of Nero's info tool txt, maybe that will help. Thanks.