MP 3 Player freezes



My Sandisk 2 gb player freezer. When I insert it into my PC, it is not recognized. I called the 800# and they gave me directions to reset but as part of the directions, the computer is supposed to recognize the player. Does anyone have any other ideas?


What do you mean by ‘freezes’? Does it freeze while trying to play songs? If your PC doesn’t see it maybe you can try someone elses PC.



Yes, it freezes when trying to play and when I plug it into a PC. It is not recognized and I have tried other PC’s