[moved] My CD/DVD RW does not write DVDs

vbimport

#1

Hello,

I am running Windows 2000 with my BENQ DVD DD DW1620. Reading CD and DVDs works, even writing CDs but at the time I need to burn DVD my Nero does not recognize any empty or just rewritable DVD. Any ideas?

Regards,

Jordi


#2

Welcome to the forum.

Can you post more details? What firmware do you have? What media do you use? What version of nero?


#3

Hi,

I created one report with my Nero InfoTool.

Regards,

Jordi

Nero InfoTool 2.27

Drive Information

Drive : BENQ DVD DD DW1620
Type : DVD±R/RW DL Recorder
Firmware Version : B7S9
Buffer Size : 2 MB
Date : ?
Serial Number : 99B5C152F250284776PP
Vendor Specific : 99B5C152F250284776PP
Drive Letter : F:
Location : 1:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4

Disc Information (F:)

Type : - no disc inserted -

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.00.2195.6699
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST320423A
Type : Disk Drive
DMA : On
Description : Slave: ST38410A
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.00.2195.6699
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: BENQ DVD DD DW1620
Type : CD-Rom Drive
DMA : On
Autorun : Off

Adapter 3

Description : Controladora PCI SCSI Adaptec AIC-7850

Driver
Description : System32\DRIVERS\aic78xx.sys
Company : Microsoft Corporation
Version : v2.20b
Description : Adaptec CHIM Family SCSI miniport

Attached Devices

Software Information

Operating System : Windows 2000 Professional (5.00.2195 Service Pack 4)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 3, 1, 23
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 1, 0, 1, 27
Company : Ahead Software AG

Description : NeroVision Express
Version : 2,1,2,18
Company : Ahead Software AG

Description : Nero ShowTime
Version : 1, 5, 0, 37
Company : Ahead software AG

Description : Nero Recode 2
Version : 2, 1, 1, 18
Company : Ahead Software AG

Description : Cover Designer
Version : 2, 3, 0, 11
Company : Ahead Software AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 24
Company : Ahead Software AG

Hardware Information

CPU : Pentium III 700 MHz
Bus Speed : 100 MHz
Motherboard : Legend Advance-9
System : VIA VT82C693ABX
BIOS : Award 4.51 PG
Memory : 384 MB (70ns)
Sound : Creative Sound Blaster AudioPCI
Video : ATI Technologies Inc. 3D RAGE PRO AGP 2X

Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a

Driver : ACPI
Description : n/a
Version : n/a
Company : n/a

Driver : ACPIEC
Description : n/a
Version : n/a
Company : n/a

Driver : ADILOADER
Description : n/a
Version : n/a
Company : n/a

Driver : adiusbaw
Description : ADSL USB Driver
Version : 2.2.9.x
Company : Analog Devices Inc.

Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a

Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a

Driver : aic116x
Description : n/a
Version : n/a
Company : n/a

Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a

Driver : aic78xx
Description : Adaptec CHIM Family SCSI miniport
Version : v2.20b
Company : Microsoft Corporation

Driver : ami0nt
Description : n/a
Version : n/a
Company : n/a

Driver : amsint
Description : n/a
Version : n/a
Company : n/a

Driver : asc
Description : n/a
Version : n/a
Company : n/a

Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a

Driver : asc3550
Description : n/a
Version : n/a
Company : n/a

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.00.2195.6699
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : atirage3
Description : n/a
Version : n/a
Company : n/a

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.00.2166.1
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.00.2134.1
Company : Microsoft Corporation

Driver : AvFlt
Description : n/a
Version : n/a
Company : n/a

Driver : BusLogic
Description : n/a
Version : n/a
Company : n/a

Driver : CCDECODE
Description : WDM Closed Caption VBI Codec
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.00.2135.1
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Cdr4_2K
Description : CDR4_2k CDR Helper
Version : 5.3.2.31
Company : Roxio

Driver : Cdralw2k
Description : CDRAL for Windows 2000 Kernel Driver
Version : 5.3.2.31
Company : Roxio

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : cpoint
Description : cPoint
Version : 1, 1, 0, 120
Company : Panda Software

Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a

Driver : cpqarry2
Description : n/a
Version : n/a
Company : n/a

Driver : cpqfcalm
Description : n/a
Version : n/a
Company : n/a

Driver : cpqfws2e
Description : n/a
Version : n/a
Company : n/a

Driver : ctlsb16
Description : Sound Blaster 16 Adapter Driver
Version : 5.00.2160.1
Company : Microsoft Corporation

Driver : CVirtA
Description : Cisco Systems VPN Adapter
Version : 4.0.0.108
Company : Cisco Systems, Inc.

Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a

Driver : deckzpsx
Description : n/a
Version : n/a
Company : n/a

Driver : Disk
Description : PnP Disk Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : DLPortIO
Description : n/a
Version : n/a
Company : n/a

Driver : dmboot
Description : Controlador de inicio del administrador de discos de Windows NT
Version : 2195.6655.297.3
Company : VERITAS Software Corp.

Driver : dmio
Description : Controlador de E/S del Administrador de discos de Windows NT
Version : 2195.6655.297.3
Company : VERITAS Software Corp.

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2195.6655.297.3
Company : VERITAS Software Corp.

Driver : DMusic
Description : Microsoft DirectMusic Software Synthesizer (WDM)
Version : 5.00.2166.1
Company : Microsoft Corporation

Driver : EFS
Description : EFS File System Filter Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : EL90BC
Description : n/a
Version : n/a
Company : n/a

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Fd16_700
Description : n/a
Version : n/a
Company : n/a

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : fireport
Description : n/a
Version : n/a
Company : n/a

Driver : flashpnt
Description : n/a
Version : n/a
Company : n/a

Driver : Flpydisk
Description : Floppy Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Ftdisk
Description : Controlador de disco con tolerancia a errores
Version : 5.00.2195.6697
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : GearAspiWDM
Description : CDRom Class Filter Driver
Version : 2.033
Company : GEAR Software Inc.

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : hcmon
Description : VMware USB monitor
Version : 4.5.2 build-8848
Company : VMware, Inc.

Driver : i8042prt
Description : Controlador de puerto de i8042
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : ini910u
Description : n/a
Version : n/a
Company : n/a

Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.00.2168.1
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.00.2195.6616
Company : Microsoft Corporation

Driver : IPSEC
Description : IPSEC Driver (US/Canada Only, Not for Export)
Version : 5.00.2195.6738
Company : Microsoft Corporation

Driver : ipsraidn
Description : n/a
Version : n/a
Company : n/a

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : isapnp
Description : Controlador de bus ISA PNP
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : lp6nds35
Description : n/a
Version : n/a
Company : n/a

Driver : Modem
Description : Controlador del dispositivo de módem
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : MPE
Description : Microsoft MPE to IP Filter
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.00.2134.1
Company : Microsoft Corporation

Driver : MSTEE
Description : WDM Tee/Communication Transform Filter
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : NABTSFEC
Description : WDM NABTS/FEC VBI Codec
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : Ncrc710
Description : n/a
Version : n/a
Company : n/a

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : NdisWan
Description : MS WAN Wrapper Network Driver (US/Canada Only, Not for Export)
Version : 5.00.2195.6699
Company : Microsoft Corporation

Driver : NetDetect
Description : n/a
Version : n/a
Company : n/a

Driver : netflt
Description : NetFlt
Version : 1, 1, 0, 134
Company : Panda Software

Driver : Npfs
Description : NPFS Driver
Version : 5.00.2147.1
Company : Microsoft Corporation

Driver : NtApm
Description : Controlador de compatibilidad con APM heredado de NT
Version : 5.00.2134.1
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.00.2195.6753
Company : Microsoft Corporation

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.00.2134.1
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.00.2173.1
Company : Microsoft Corporation

Driver : Parallel
Description : Controlador de impresora de puerto paralelo
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Parport
Description : Controlador de puerto paralelo
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : ParVdm
Description : Controlador de puerto paralelo VDM
Version : 5.00.2135.1
Company : Microsoft Corporation

Driver : PAVDRV
Description : n/a
Version : n/a
Company : n/a

Driver : PavProc
Description : Panda Process Protection driver
Version : 1.1.1.1
Company : Panda Software

Driver : PCI
Description : Enumerador PCI Plug and Play de NT
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : Controlador de bus IDE PCI genérico
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Pcmcia
Description : Controlador de bus PCMCIA
Version : 5.00.2195.6664
Company : Microsoft Corporation

Driver : pctvNT40
Description : n/a
Version : n/a
Company : n/a

Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a

Driver : PQIMount
Description : PQIMount.sys - PQI Image Mounting Device Driver
Version : 2.0.3.402
Company : PowerQuest Corporation

Driver : PQV2i
Description : StorageCraft Volume Snap-Shot
Version : 2.0.4.403
Company : StorageCraft

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10
Company : Parallel Technologies, Inc.

Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 2.02.62a
Company : Sonic Solutions

Driver : ql1080
Description : n/a
Version : n/a
Company : n/a

Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a

Driver : ql1240
Description : n/a
Version : n/a
Company : n/a

Driver : ql2100
Description : n/a
Version : n/a
Company : n/a

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.00.2146.1
Company : Microsoft Corporation

Driver : RCA
Description : RCA filter
Version : 5.00.2164.1
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.00.2195.7006
Company : Microsoft Corporation

Driver : redbook
Description : Controlador de filtros de sonido Redbook
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : ROOTMODEM
Description : n/a
Version : n/a
Company : n/a

Driver : sbpci
Description : WDM Audio Miniport
Version : 5.12.01.2065
Company : Creative Technology Ltd.

Driver : serenum
Description : Serial Port Enumerator
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Serial
Description : Controlador del dispositivo de serie
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : sglfb
Description : n/a
Version : n/a
Company : n/a

Driver : ShldDrv
Description : PandaShield driver
Version : 1.3.0.0
Company : Panda Software

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : SLIP
Description : Microsoft Slip Deframing Filter Minidriver
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a

Driver : Srv
Description : Server driver
Version : 5.00.2195.7044
Company : Microsoft Corporation

Driver : streamip
Description : Microsoft IP Driver
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : symc810
Description : n/a
Version : n/a
Company : n/a

Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a

Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP driver
Version : 5.00.2195.7049
Company : Microsoft Corporation

Driver : Teefer
Description : Teefer Driver
Version : 1.60.1101
Company : Sygate Technologies, Inc.

Driver : tga
Description : n/a
Version : n/a
Company : n/a

Driver : Udfs
Description : UDF File System Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : uhcd
Description : Universal Host Controller Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : ultra66
Description : n/a
Version : n/a
Company : n/a

Driver : Update
Description : Update Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.00.2195.6689
Company : Microsoft Corporation

Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp
Description : VIA NT AGP Filter
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : VMnetAdapter
Description : VMware Virtual Network Adapter Driver
Version : 3.0.0.0
Company : VMware, Inc.

Driver : VMnetBridge
Description : VMware bridge driver (32-bit)
Version : 3.0.0.0
Company : VMware, Inc.

Driver : VMnetuserif
Description : VMware network application interface driver (32-bit)
Version : 3.0.0.0
Company : VMware, Inc.

Driver : VMparport
Description : VMware parallel port driver
Version : 4.5.2 build-8848
Company : VMware, Inc.

Driver : vmx86
Description : VMware kernel driver
Version : 4.5.2 build-8848
Company : VMware, Inc.

Driver : vsdatant
Description : n/a
Version : n/a
Company : n/a

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.00.2195.6601
Company : Microsoft Corporation

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.00.2195.6655
Company : Microsoft Corporation

Driver : WG3N
Description : wgxn
Version : 1.01.1223
Company : Sygate Technologies, Inc.

Driver : wg4n
Description : wgxn
Version : 1.01.1223
Company : Sygate Technologies, Inc.

Driver : wg5n
Description : wgxn
Version : 1.01.1223
Company : Sygate Technologies, Inc.

Driver : wg6n
Description : wgxn
Version : 1.01.1223
Company : Sygate Technologies, Inc.

Driver : wpsdrvnt
Description : wpsdrvnt
Version : 1, 0, 0, 17
Company : Sygate Technologies, Inc.

Driver : WS2IFSL
Description : Winsock2 IFS Layer
Version : 5.00.2134.1
Company : Microsoft Corporation

Driver : WSTCODEC
Description : WDM WST Codec Driver
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : ComFiltr
Description : n/a
Version : n/a
Company : n/a

Driver : msvcrt.dll
Version : 6.10.9844.0

Driver : msvcirt.dll
Version : 6.10.8637.0

Driver : mfc42.dll
Version : 6.00.9586.0

Driver : mfc42loc.dll
Version : 6.00.8665.0

Driver : MSVCP60.DLL
Version : 6.00.8972.0

Driver : OLE32.DLL
Version : 5.00.2195.7021

Driver : OLEPRO32.DLL
Version : 5.0.4522

Driver : oledlg.dll
Version : 1.0

Driver : ADVAPI32.DLL
Version : 5.00.2195.6876

Driver : comctl32.dll
Version : 5.81

Driver : SETUPAPI.DLL
Version : 5.00.2195.6622

Lower Filters

Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 2.02.62a
Company : Sonic Solutions

Driver : Cdr4_2K
Description : CDR4_2k CDR Helper
Version : 5.3.2.31
Company : Roxio

Upper Filters

Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.033
Company : GEAR Software Inc.

Driver : Cdralw2k
Description : CDRAL for Windows 2000 Kernel Driver
Version : 5.3.2.31
Company : Roxio

Video Codecs

Códec Cinepak de Radius : 1.10.0.6
Intel Indeo® Video R3.2
Intel Indeo® Video R3.2
Microsoft RLE : 5.00.2195.6612
Microsoft Video 1 : 5.00.2134.1
Microsoft H.263 Video Codec : 4.4.3385
Microsoft H.261 Video Codec : 4.4.3385
Intel 4|2|0 Video V2.50 : 4.4.3385
Indeo® video 5.10 : R.5.10.15.2.55
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
DivX® 6.0 Codec : 6,0,0,1571
DivX® 6.0 YV12 Codec : 6,0,0,1571

Audio Codecs

CÓDEC IMA ADPCM de Microsoft : 4.00.0.0
CÓDEC Microsoft ADPCM : 4.00.0.0
Códec Microsoft CCITT G.711 para leyes A y u : 4.00.0.0
CÓDEC de sonido Microsoft GSM 6.10 : 4.00.0.0
CÓDEC Software DSP Group TrueSpeech™ : 1.00.0.0
Lernout & Hauspie CODECs : 1.00.0.1
Microsoft G.723.1 CODEC : 1.02.0.1
Indeo® audio software : 2.05.0.53
Windows Media Audio : 4.02.0.0
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Convertidor PCM de Microsoft : 5.00.0.0

ASPI Information

System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.68 160016 bytes July 22, 2004

Installed OS Patches

(Q284837) 1394 Audio/Video Control Device Stops Working Unexpectedly : No
(Q319973) USB 2.0 Support : Yes
(Q290089) Computer hangs After you connect Multiple IEEE 1394 devices : No
(Q328120) IEEE 1394 device may disappear when you add new daisy-Chain devices : No
(Q813908) SCSI Pass-Through Mode Sense Command May Crash the Computer : Yes
(Q322804) Cannot Use Windows Media Player to Read XA Data on 1394 CD-ROM Devices : Yes
(Q322823) Windows Explorer Does Not Detect That the CD-ROM That Was Previously in the CD Drive Has Been Replaced with a Blank CD-R : Yes
(Q281672) Possible Data Loss After You Enable the ‘Write Cache Enabled’ Feature : Yes
(Q327081) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows 2000 : Yes
(Q332023) Slow Disk Performance When Write Caching Is Enabled : Yes
(Q818194) USB - You Receive a ‘KMODE_EXCEPTION_NOT_HANDLED’ Error Message : Yes
(Q276409) Hotfix from Q259545 causes ‘Stop 0x0000000A’ Error Message in Disk.sys File : Yes
(Q260055) OHCI1394 Driver May Cause a Memory Leak During Asynchronous Write Operation : No
(Q262814) IEEE 1394 OHCI Driver Does Not Retry Busy Devices Properly : No
(Q272155) Connectivity Problems Using VIA 1394 PCI Host Controllers : No
(Q284837) 1394 Audio/Video Control Device Stops Working Unexpectedly : No
(Q260233) Support for ATA 100 (Mode 5) in Windows 2000 : No
(Q312190) A National Semiconductor IDE Controller May Not Function Correctly : Yes
(Q310051) Windows 2000 Does Not Recognize a Digital Video Camera or Other 1394 OHCI Devices When Connected : No
(Q814017) Windows Does Not Detect a SCSI Device After a Surprise Removal : Yes
(Q816765) The Scsiport Driver May Not Read Registry Parameters That Are Specified for Miniport Drivers : Yes
(Q290321) ‘Stop 0x00000050’ Error Message When You View Files on a DVD : Yes
(Q313663) Udfs.sys Has a 2.2 Gigabyte Limitation with DVD-R Media : Yes
(Q277877) USB Devices May Take More Than 30 Seconds to Wake Up After Hibernating : Yes
(Q283787) Multifunction USB Device Cannot Transfer 4 KB or Larger Files : Yes
(Q313600) An Error Occurs in Usbhub.sys if it Is Used as a Composite Driver : Yes
(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No


#4

redcorjo, your mobo uses VIA Apollo Pro 133 chipset, known for all kind of issues with optical drives… :sad:

Using search at top of this page (“VIA 133A”) will give you some ideas how to troubleshoot this kind of problems.
To start with you can move BenQ drive to Primary IDE channel and your HDD to Secondary, thanks to dewd2. :wink:


#5

Your tips are really welcomed! I will try first to move the drive to the first IDE channel on slave settings. I was looking around from the link you gave me but was no able to get any firmware for my motherboard.

Greetings,

Jordi


#6

Hi,

I moved my DVD to my PC’s first IDE channel as slave and now seems to be working…

Need more detailed tests in order to get 100% sure but everything point we suceeded!

Thanks,

Jordi


#7

im having the same problems. try deleting all the other shit that came with nero. InCD, EasyWrite etc. somone said it worked for them. i just deleted easy writer and im about to delete incd.